Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Exius Ovilsoir

portauprince,petion-ville
Exius Ovilsoir

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
years of professional experience

Work History

Jachet Market

Warehouse Order Picker
02.2019 - 06.2023

Job overview

  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Checked inventory and selected products from specific locations based upon availability.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Completed cycle counts and monthly inventory.
  • Organized warehouse shelves and racks to maximize space utilization.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Inspected and verified orders before shipping them to customers for accurate deliveries.
  • Maintained security of warehouse by practicing vigilance and reporting suspicious incidents to police and dispatchers.
  • Kept tidy and organized warehouse to comply with cleanliness standards.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Stored materials and supplies for accessibility and easy retrieval.
  • Utilized warehouse management system to accurately track and update inventory records.
  • Used scanners to quickly locate and track items in warehouse.

Digicel

Volunteer
01.2017 - 03.2019

Job overview

  • Assisted with special events and programs
  • Maintained clean, neat, and operational facilities to serve program needs
  • Supported engaging, fun, and smooth-running events by helping with organization and planning
  • Completed daily domestic tasks in shelters and group homes to assist people in need
  • Communicated with staff members to stay informed about volunteer opportunities and events
  • Developed construction skills by participating in several home builds
  • Represented organization positively and professionally while providing community with much-needed services
  • Guided troubled individuals to tools and resources necessary for healing
  • Facilitated community outreach to expand participation and support
  • Built partnerships with related organizations to develop support and gain greater attention for important issues
  • Coordinated and managed volunteer activities for community service projects
  • Approached issues proactively to best meet current and future community needs
  • Educated young people about strategies for driving discussions and promoting social changes
  • Coordinated with different service providers to meet clients' individual needs
  • Created educational materials to convey important information to service recipients
  • Tracked service activities and outcomes against outlined plans and goals
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society
  • Maintained internal database of service workers, participants, activities and other relevant details
  • Assisted clients with obtaining housing, employment and support resources
  • Helped clients navigate social services system and access needed resources
  • Kept case files updated, accurate and aligned with requirements
  • Gathered opinions and support from grass-roots supporters to solidify group position
  • Helped create comprehensive program to meet [Type] needs

Education

Institution Baptiste
Petion Ville Thomassin 32

High School Diploma
07.2018

University Overview

Skills

  • Order picking and processing
  • Pick lists
  • Pallet arrangement
  • Route logs
  • Utilization reporting
  • Logging
  • Product picking
  • Safety processes and procedures
  • Equipment monitoring
  • Customer relationships
  • Warehousing functions
  • Shipping procedures understanding
  • Performance improvement
  • Recordkeeping strengths
  • Forecasting skills

Languages

French, creole
Native language
English
Advanced
C1
Spanish
Intermediate
B1

Timeline

Warehouse Order Picker
Jachet Market
02.2019 - 06.2023
Volunteer
Digicel
01.2017 - 03.2019
Institution Baptiste
High School Diploma
Exius Ovilsoir