Oliver De Leon
Cybersecurity Student
San Cristobal
Summary
I AM A FAST-PACED LEARNER WITH A STRONG ABILITY TO ADAPT TO CHANGING WORK ENVIRONMENTS, SEEKING A CYBERSECURITY INTERNSHIP TO APPLY MY SKILLS AND PASSION FOR THE FIELD. MY HANDS-ON EXPERIENCE WITH LINUX AND COMMAND LINE TOOLS HAS PROVIDED ME WITH A SOLID FOUNDATION IN TECHNICAL PROBLEM-SOLVING. I AM COMMITTED TO CONTINUOUSLY EXPANDING MY KNOWLEDGE AND EXPERTISE IN CYBERSECURITY, EAGER TO CONTRIBUTE AND GROW IN THIS DYNAMIC INDUSTRY.
Overview
15
15
years of post-secondary education
Work History
Technical Customer Service Representative
Alorica Inc
01.2024 - 04.2024
- Specialized in providing special and technical service to customers on the appliance department
- Enhanced customer satisfaction by promptly addressing and resolving technical issues.
- Managed over 25 technical customer service calls per day .
Vehicle Mechanic(internship)
Reid & Compañía S.A.
9 2023 - 10.2023
- Specialized in the maintenance and diagnosis of Chrysler group vehicles in the light vehicle area
- Repair of both mechanical and electronic faults in vehicles.
- Repaired broken or damaged wheels, brakes, suspension and other undercarriage issues in high-stress environments and with minimal tools.
Education
High School Diploma -
Instituto Politécnico Loyola
01.2010 - 11.2023
Electritian - Electrical And Power Transmission Installation
Capacitate Para El Empleo
09.2020 - 05.2021
Skills
Microsoft Certificate of Excellence - 2019
Issue Escalation
Ticket management
Remote Support
Languages
English
Spanish
Software
I'm a self taught python programmer
Timeline
Technical Customer Service Representative
Alorica Inc
01.2024 - 04.2024
Electritian - Electrical And Power Transmission Installation
Capacitate Para El Empleo
09.2020 - 05.2021
High School Diploma -
Instituto Politécnico Loyola
01.2010 - 11.2023
Vehicle Mechanic(internship)
Reid & Compañía S.A.
9 2023 - 10.2023
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