Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Olga Figueroa

Houston

Summary

Dynamic professional with experience as a Dispatcher at ISS Express LLC, adept at managing high-stress situations and ensuring timely deliveries. Proven customer service skills complemented by strong decision-making abilities. Recognized for maintaining seamless workflows and effectively coordinating logistics, enhancing operational efficiency in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Dispatcher

ISS Express LLC
06.2019 - 10.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Bartender

Mambo Seafood
04.2015 - 06.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

IES Villarrubia
Spain

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening

Languages

Spanish
Native or Bilingual

Timeline

Dispatcher

ISS Express LLC
06.2019 - 10.2024

Bartender

Mambo Seafood
04.2015 - 06.2019

IES Villarrubia

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Olga Figueroa