Nicolle Francisco

• Left messages for appointment scheduling, contacted physicians for prescription refills, and followed up on BioReference lab results to support patient care.

Educated health insurance members on their benefits, assisted with card activation, troubleshooting issues, and guided members in locating stores where they can use their benefits. Provided support for the mobile app, utility payments, and order placement.

Greeted and seated guests, managing efficient table assignments. Took orders, served food, and ensured excellent customer service. Answered calls, handled reservations, and provided menu/event information. Welcomed guests at special events and processed transactions as cashier, including merchandise sales.

Prepared coffee, exotic drinks, and served food to customers in a fast-paced environment, ensuring excellent customer service and timely order delivery.