Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Neyeli Alejandra Severino Beltre

Santo Domingo,01
Neyeli Alejandra Severino Beltre

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expertly assists executive team using exceptional communication and organizational skills. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
years of professional experience

Work History

Alfreton Business Group

Executive Administrative Assistant
05.2023 - Current

Job overview

  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Provided journal entries and performed accounting on accrual basis.
  • Gathered financial information, prepared documents, and closed books.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity

Teleperformance

Customer Service Representative
12.2021 - 09.2022

Job overview

  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints

Education

Universidad UNAPEC
Santo Domingo, Distrito Nacional

Bachelor of Finance from Finance
12.2025

Spain Business School
Spain

No Degree from Marketing
10.2023

Skills

  • Workflow Improvements
  • Business Development
  • Time Management
  • Sales Expertise
  • Social Media Digital Marketing
  • Project Management
  • Flexible and Adaptable
  • Task Prioritization
  • Multitasking Abilities
  • Self-Directed

Languages

Spanish
Native language
English
Upper intermediate
B2
Availability
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Timeline

Executive Administrative Assistant

Alfreton Business Group
05.2023 - Current

Customer Service Representative

Teleperformance
12.2021 - 09.2022

Universidad UNAPEC

Bachelor of Finance from Finance

Spain Business School

No Degree from Marketing
Neyeli Alejandra Severino Beltre