Nelson Reyes
Methuen,MA
Summary
Compassionate bilingual healthcare professional with experience in sales and home care services. Skilled in personal care, customer service, team management, and patient-centered support, dedicated to enhancing community wellness through education and meaningful connections. Fluent in Spanish and English, committed to fostering healthier, more dignified lives for individuals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Care Attendant
All At Home
Lawrence, MA
11.2024 - Current
- Provide compassionate care by assisting clients with personal hygiene, grooming, and daily activities.
- Offer companionship and emotional support to enhance their quality of life.
- Prepare nutritious meals, manage medication reminders, and maintain a clean and safe living environment through light housekeeping.
- Support mobility, run errands, and monitor health conditions, promptly reporting any changes to ensure their well-being.
Home Care Attendant
Bright Care Inc.
Worcester, MA
10.2022 - 10.2024
- Assisted clients with daily living activities (bathing, dressing, grooming).
- Prepared meals and monitored dietary needs.
- Provided medication reminders and basic health monitoring.
- Offered companionship and emotional support.
- Performed light housekeeping and laundry tasks.
- Assisted with mobility.
- Documented daily activities and reported changes in client health.
Home Care Attendant
Comfort at Home Care
Framingham, MA
10.2020 - 09.2022
- Assisted with personal hygiene, dressing, and grooming.
- Provided companionship and emotional support.
- Prepared meals and ensured proper nutrition.
- Managed medication reminders and schedules.
- Maintained a clean and safe living environment.
- Supported client mobility within the home.
- Observed and reported changes in client health.
Home Attendant Coordinator
Amazing Home Care & Intergen Health
, NY
12.2019 - 08.2021
- Coordinated with home care attendants from both companies to provide additional patients and hours.
- Ensured home care attendants accurately clocked in and out.
Sales Agent
One Park Financial
Santo Domingo, Dominican Republic
04.2017 - 11.2019
- Achieved high sales targets consistently through persuasive selling techniques.
- Sales with a strong focus on customer service, adept at resolving client issues, building relationships, and ensuring customer satisfaction while driving sales growth.
Education
Bachelor's Degree - Advertising
UNAPEC
Santo Domingo, Dominican Republic01-2014
High School Diploma -
San Antonio De Padua
Santo Domingo, Dominican Republic06-2009
Skills
- Experienced in sales and client acquisition, including lead generation, needs assessment, and converting prospects into loyal customers
- Persuasive presentations, clear proposals, and professional client correspondence
- Skilled in problem solving and conflict resolution
- Needs-based selling, such as assessing client needs, and recommending appropriate home care services
- Empathy and active listening
- Personalized Care Solutions, creation of customized care plans based on client needs
- Personal care assistance, mobility support, emotional support, meal prep, medication reminders, and light housekeeping
- Bilingual and fluent in writing and reading
- Microfost Office
- Customer Service
- Coordination of patient scheduling, check-in, and check-out
- Adhered to strict HIPAA guidelines to protect patient privacy
Affiliations
- Workout
- Healthy Habits
Certification
- Standard - CPR/AED
- Home Health Aide (HHA) Certification
Languages
Spanish
First Language
English
Proficient (C2)
C2
Timeline
Home Care Attendant
All At Home
11.2024 - Current
Home Care Attendant
Bright Care Inc.
10.2022 - 10.2024
Home Care Attendant
Comfort at Home Care
10.2020 - 09.2022
Home Attendant Coordinator
Amazing Home Care & Intergen Health
12.2019 - 08.2021
Sales Agent
One Park Financial
04.2017 - 11.2019
Bachelor's Degree - Advertising
UNAPEC
High School Diploma -
San Antonio De Padua
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