Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Nathanael Sánchez

Santo Domingo Este,Este

Summary

Statistics student with two years of experience in purchasing and sales, leveraging data analysis to drive informed decision-making. Proactive and results-oriented, committed to professional growth and organizational improvement. Strong analytical skills combined with a focus on stability and mutual development.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Agent

Teleperformance
Distrito Nacional
02.2024 - 04.2024
  • Assisted customers with inquiries regarding products and services through phone and chat.
  • Troubleshooting
  • Sell products and services.

Workforce Analyst

Hired Experts
Distrito Nacional
12.2023 - 02.2024
  • Maintained records of employee absences, tardiness, and other time-related issues.
  • Provided technical support for internal software applications used for tracking employee hours.
  • Determined appropriate schedules and made proactive adjustments to meet coverage and service objectives.
  • Handled all schedule-related requests, including PTO, shift swaps and overtime.
  • Participated in meetings with department heads to discuss staff scheduling needs.
  • Provide information for payroll preparation

Purchasing and Sales Assistant

Inversiones Var
Santo Domingo Oeste
06.2023 - 11.2023
  • Analysis of data and sales trends.
  • Create reports and dashboards for decision-making.
  • Recommended, selected and located merchandise based on customer desires.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Used point-of-sale systems to track inventory levels and properly restock warehouses.
  • Performed regular price checks to ensure competitive pricing.
  • Visit of retail stores

Education

Bachelor's Degree in Statistics -

Autonomous University of Santo Domingo
Distrito Nacional
10-2028

English Immersion Program -

Apec
Santo Domingo
12-2023

High School Diploma -

Minerva Mirabal High School
Santo Domingo Este
06-2020

Skills

  • Data analysis
  • Report creation
  • Customer service
  • Effective communication
  • Problem solving
  • Team collaboration
  • Microsoft Excel
  • Service-oriented self-starter
  • Empathetic and genuine

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Certification

  • Diploma in Purchasing Management
  • Computer systems technician
  • Sales Assistant
  • Customer Service Techniques
  • External Salesperson
  • Intermediate Excel Management

Timeline

Customer Service Agent

Teleperformance
02.2024 - 04.2024

Workforce Analyst

Hired Experts
12.2023 - 02.2024

Purchasing and Sales Assistant

Inversiones Var
06.2023 - 11.2023

Bachelor's Degree in Statistics -

Autonomous University of Santo Domingo

English Immersion Program -

Apec

High School Diploma -

Minerva Mirabal High School

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Nathanael Sánchez