NATHALIE DIAZ

With 10 years of experience in Customer Service, I have gained extensive skills in handling various issues, managing inquiries and complaints, and delivering exceptional service. Throughout the career, I have received positive feedback from customers and colleagues, highlighting strong communication skills, proactive approach, and ability to handle difficult situations. As an organized Virtual Assistant, I am dedicated to enhancing accuracy and efficiency through the development of administrative and procedural processes. With superb data entry, time management, and customer service skills, I am a focused and communicative professional who has provided quality administrative support for many years.