Nathalia Medina Mednez
Bachelor Of Business Administration.
Santo Domingo
Summary
Dynamic Insurance Specialist with a proven track record at Florida Blue, adept at policy analysis and enhancing client relationships. Skilled in reporting and documentation, I successfully improved operational efficiency and resolved billing discrepancies, contributing to accurate financial reporting and client retention. Recognized for proactive risk management and effective communication.
Overview
2
2
years of professional experience
Work History
Insurance Specialist
Florida Blue
07.2023 - 03.2025
- Followed up on denials, late payments, extensions and other special circumstances.
- Strengthened client relationships through consistent follow-ups, ensuring timely renewals and retention.
- Proactively addressed potential risks by conducting thorough reviews of clients'' policies for coverage gaps.
- Improved operational efficiency by developing procedures for processing claims, payments, and endorsements.
Billing Specialist
Fanatics
09.2022 - 06.2023
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
Education
High School Diploma -
O&m
Santo Domingo, Dominican Republic 05.2001 -
Skills
Reporting skills
Policy analysis
Documentation skills
Documentation
Timeline
Insurance Specialist
Florida Blue
07.2023 - 03.2025
Billing Specialist
Fanatics
09.2022 - 06.2023
High School Diploma -
O&m
05.2001 -
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