NATACHA MASSIEL OLIVO ROSARIO
Boca Chica
Summary
Dynamic marketing professional with a proven track record of driving successful advertising campaigns and fostering community engagement. Expertise in leveraging innovative strategies to enhance brand visibility and effectively connect with target audiences. Adept at analyzing market trends and consumer behavior to inform decision-making and optimize performance. Committed to delivering measurable results that align with organizational goals and elevate brand presence.
Overview
22
22
years of professional experience
Work History
Community Manager
Paquito’s Mexican Restaurant
12.2012 - Current
- Responsible for managing the restaurant’s social media, creating engaging content, responding to inquiries, and organizing online and offline events to promote the restaurant and build relationships with customers. Used design software to create eye-catching and informative graphics and logo designs for web pages
Hostess
Miami Prime Grill
06.2011 - 05.2012
- Greeting and seating guests, managing reservations and waitlists, and providing excellent customer service to create a positive dining experience
Cashier
Al’s Pizza, Kissimmee Florida
03.2004 - 06.2011
- Handled transactions, maintained store inventory, and assisted customers with product questions.
Hotel Front Desk
Gaylord Palms Resort & Convention Center
06.2003 - 02.2004
- Managed guest check-ins, provided excellent customer service, and resolved inquiries efficiently.
Education
Bachelor of Arts - Business Administration, Marketing and Advertising
Valencia Community College
Kissimmee, FL06.2011
High School Graduate - undefined
Celebration High School
01.2007
Skills
- Social Media Management
- Content Creation
- Graphic Design
- SEO Optimization
- Team Collaboration
- Customer Engagement
- Brand Strategy
- Staff training
- Operations management
- Relationship building
- Conflict handling
- Schedule planning
- Online advertising
- Customer relationship management
- Customer support
- Maintenance oversight
- Multilingual communication
- Client service and support
- Knowledgeable in [software]
- Team Training
- Promotional planning
- Business development
- Influencer outreach
- Customer service
- Problem-solving
- Active listening
- Team collaboration
- Multitasking and organization
- Adaptability and flexibility
- Verbal and written communication
- Maintenance
- Content creation
- Analytical thinking
- Strategic planning
- Digital marketing
- Brand management
- HTML and CSS
- Social media management
- Reporting and metrics
- Event planning
- Community marketing
- Engagement strategies
- User engagement
- Social media engagement
- Customer relations
- Creative and adaptable
- Clear communication
- Customer service-focused
- Administrative leadership
- Microsoft office
Websites
LANGUAGE
English- Native
Spanish- Native
Timeline
Community Manager
Paquito’s Mexican Restaurant
12.2012 - Current
Hostess
Miami Prime Grill
06.2011 - 05.2012
Cashier
Al’s Pizza, Kissimmee Florida
03.2004 - 06.2011
Hotel Front Desk
Gaylord Palms Resort & Convention Center
06.2003 - 02.2004
High School Graduate - undefined
Celebration High School
Bachelor of Arts - Business Administration, Marketing and Advertising
Valencia Community College
Similar Profiles
Onedys AltamirandaOnedys Altamiranda
Server at Cancun Mexican RestaurantServer at Cancun Mexican Restaurant
Justin CaskeyJustin Caskey
Bartender/Server/Foodrunner/Busser at Rio Grande Mexican RestaurantBartender/Server/Foodrunner/Busser at Rio Grande Mexican Restaurant
Cristina Munoz Cristina Munoz null
Restaurant Manager at Los 2 Amigos Mexican RestaurantRestaurant Manager at Los 2 Amigos Mexican Restaurant
Carolina VictorinoCarolina Victorino
Empresaria at Colmado CarolinaEmpresaria at Colmado Carolina
JUAN MARCOS FAMILIA CARRIONJUAN MARCOS FAMILIA CARRION
English Teacher at PimDom AcademyEnglish Teacher at PimDom Academy