Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Michael De la Cruz

Santo Domingo,República Dominicana

Summary

B2B Sales Executive with a consistent track record of meeting and exceeding revenue goals through strategic planning and strong client relationships. Experienced in managing the entire sales cycle—from prospecting and consultative selling to negotiation and closing deals—while maintaining a focus on delivering real value to customers. Skilled at leading teams, and fostering collaboration to drive business growth. Known for clear communication, practical leadership, and a results-driven mindset that helps secure and grow key accounts in competitive markets.

Overview

10
10
years of professional experience

Work History

Inside Sales Representative

Flash
Distrito Nacional, Republic Dominican
02.2022 - Current
  • Managed customer accounts and maintained relationships to drive repeat business.
  • Generated and qualified B2B leads for smart mobility solutions (PARCS, EV charging, Scan to Pay).
  • Closed deals and negotiated contracts for parking software solutions.
  • Used HubSpot, Salesforce, and ZoomInfo to manage pipeline and client data.
  • Collaborated with marketing team to develop targeted sales campaigns.
  • Supported sales cycle with proposals, demos, and documentation.

Assistant Manager

Cielos Acústicos SRL
Santo Domingo, Dominican Republic
06.2021 - 10.2021
  • Optimized order management and reporting processes using SAP.
  • Led team initiatives to boost productivity and operational efficiency.
  • Ensured compliance with delivery schedules and safety standards.
  • Supervised operations, managing inventory for construction materials and office furniture.
  • Implemented inventory management systems to enhance stock control processes.
  • Monitored staff performance, providing constructive feedback for ongoing improvement.

Boarding Agent

AGEPORT.RD
Santo Domingo, Dominican Republic
02.2017 - 01.2021
  • Coordinated operational activities of cargo vessels at port, ensuring compliance with regulations.
  • Managed documentation with governmental entities to maintain all permits and customs processes.
  • Oversaw timely vessel arrivals and departures, adhering to international regulations and industry standards.
  • Provided logistical support at port, coordinating cargo loading/unloading and managing onboard services.

Quality Assurance Specialist

KM2 Solutions
Distrito Nacional, Dominican Republic
09.2016 - 02.2017
  • Monitored operational and administrative processes to ensure compliance with internal policies and regulatory standards.
  • Evaluated customer service and collections quality, identifying areas for improvement.
  • Collaborated with operational teams to implement quality-enhancing actions and performance metrics.

Collections Specialist

KM2 Solutions
Santo Domingo, Dominican Republic
10.2015 - 09.2016
  • Managed overdue accounts through effective collection strategies.
  • Negotiated payment plans and coordinated with legal and recovery departments.

Education

High School Diploma -

Centro Educativo Cristiano
Santo Domingo, Dom. Rep.
07-2012

Skills

  • B2B sales
  • Effective communication
  • Problem solving
  • Bilingual in Spanish and English
  • Customer relationship management
  • Contract negotiation
  • Data entry
  • Time management
  • Project management
  • Team leadership
  • CRM software

Languages

  • English, Native or Bilingual
  • Spanish, Native or Bilingual

Timeline

Inside Sales Representative

Flash
02.2022 - Current

Assistant Manager

Cielos Acústicos SRL
06.2021 - 10.2021

Boarding Agent

AGEPORT.RD
02.2017 - 01.2021

Quality Assurance Specialist

KM2 Solutions
09.2016 - 02.2017

Collections Specialist

KM2 Solutions
10.2015 - 09.2016

High School Diploma -

Centro Educativo Cristiano

Similar Profiles

CREATE PROFILE
Michael De la Cruz