Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Perla Casilla

Santo Domingo,SD

Summary

Organized Housekeeper with proven expertise in maintaining cleanliness and sanitation in hotel environments. Skilled in time management and multitasking, ensuring high standards of service. Experience includes deep-cleaning and collaboration with teams to enhance guest satisfaction. Recognized for effective communication and problem-solving that contribute to positive guest experiences.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Data Vimenca
Santo Domingo, Santo Domingo
11.2024 - 01.2025
  • Facilitated product selection, ordering, billing, returns, exchanges, and technical support for customers.
  • Cultivated positive customer relationships through friendly interactions.
  • Responded to inquiries, delivering accurate information about products and services.

Housekeeper

Friendship ocean font suites
Old Orchar Beach, ME
05.2023 - 08.2023
  • Managed customer communications regarding requests for additional supplies and cleaning services.
  • Executed furniture relocation for thorough cleaning of baseboards and hard-to-reach areas.
  • Adhered to daily cleaning schedules, adjusting plans based on demand.

Education

Associate of Business Administration - Business

UASD
SANTO DOMINGO
10-2025

Skills

  • Customer service
  • Problem solving
  • Teamwork skills
  • Service oriented
  • Excellent communication
  • Positive and professional
  • Continuous improvement
  • Customer satisfaction

Languages

Spanish
First Language
English
Upper Intermediate (B2)
B2

Timeline

Customer Service Representative

Data Vimenca
11.2024 - 01.2025

Housekeeper

Friendship ocean font suites
05.2023 - 08.2023

Associate of Business Administration - Business

UASD

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Perla Casilla