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Associate Principal Engineer

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Dynamic sales professional with a proven track record at AT&T, excelling in customer service and sales strategies. 2X AT&T Summit winner, top 2% in sales in the company. Achieved 103% revenue growth by leveraging CRM for data management and employing consultative techniques. Skilled in escalation management and fostering customer satisfaction, driving significant business success through effective communication and upselling.

Dependable and professional with a proven track record of success in customer service, complemented by keen attention to detail and a proactive mindset. Committed to enhancing processes and workflows for the benefit of the team while consistently striving for operational excellence. Recognized for a strong work ethic and ability to excel at multitasking in fast-paced environments, ensuring high-quality service delivery and customer satisfaction. Eager to leverage skills and experience to contribute positively to organizational goals.

Experienced with physically demanding tasks in construction, maintenance, and logistics environments. Utilizes strong problem-solving skills and teamwork to adapt to changing needs and meet project goals. Track record of reliability and effective collaboration in various manual labor tasks.

Skilled Wire Technician with extensive experience in network troubleshooting, installation, and repair of telecommunications systems. Proven ability to effectively communicate technical information and deliver exceptional customer service.

Dynamic Customer Service Representative with a proven track record at HireHoratio, excelling in conflict resolution and active listening. Recognized for enhancing customer loyalty through empathetic complaint handling and consistently exceeding performance metrics. Adept at maintaining detailed records and collaborating with teams to implement best practices for superior service delivery.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Experienced with developing and implementing effective sales strategies. Utilizes strong leadership and team-building skills to drive performance and revenue growth. Track record of building and maintaining client relationships to maximize opportunities.

Commercial account professional with robust background in managing high-value client portfolios and delivering impactful business solutions. Known for fostering collaborative environments and consistently achieving results. Expertise in client relationship management and strategic account planning, combined with adaptability and reliability.

Results-driven Supply Chain Specialist with over 9 years of expertise in purchasing and contract administration within the construction, mining, and manufacturing sectors. Proven success in managing local and international procurement processes, optimizing supply systems for efficiency, and ensuring compliance with corporate standards. Bilingual proficiency in English and Spanish enhances communication and collaboration in diverse environments. Committed to leveraging strategic sourcing and negotiation skills to drive cost savings and improve operational performance.

Performance-oriented Sales Leader offering exceptional record of achievement over 5+ year career. Tenacious sales manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

An active player in the energy transition, consultancy-oriented sales manager with a strong focus on customer needs, providing bespoke solutions, 7 years of extensive experience in B2B sales of highly technological products in the EMEA region.
Sales Manager specialized in power continuity for Intergen, supporting companies of any type and size to have a totally secured load and a higher power quality thanks to the Dynamic UPS technology and Area Sales Manager for CHP (Combined Heat and Power Plants) in the North-East area of Italy, supporting companies to reach energy efficiency and lower their greenhouse gas emissions with high efficiency cogeneration plants (including hydrogen).

Michael Novas

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Sales Manager

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High School Diploma -

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Sales Manager

High School Diploma -

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