Michael Andujar
Account Executive
New York
Summary
Dynamic sales and customer service professional with a proven track record at Smart Energy, excelling in sales development and customer relationship building. Achieved significant sales revenue growth by leveraging product knowledge and exceptional service skills. Skilled in managing high-stress situations, enhancing client satisfaction, and fostering loyal customer bases.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Sales Representative
Smart Energy
02.2017 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Customer Service Representative
Nearshore
02.2015 - 01.2017
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Benjamin Franklin High School
New York 05.2001 -
Skills
Customer service
Sales development
Time management
Client service
Sales closing
Customer relationship building
Product and service knowledge
Customer relations
Timeline
Sales Representative
Smart Energy
02.2017 - Current
Customer Service Representative
Nearshore
02.2015 - 01.2017
High School Diploma -
Benjamin Franklin High School
05.2001 -
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