Mayelin De Aza

I assist clients with various banking products and services. My tasks include opening and closing accounts, handling loans, and managing deposits and withdrawals. Additionally, I maintain detailed records, resolve customer inquiries and issues, and promote a positive banking experience for all clients.

Handling customer inquiries and issues regarding phone, internet, and cable services. I provided support through various channels. My responsibilities included troubleshooting technical problems, processing service requests and billing adjustments, and guiding customers through service plans and promotions.

As an Assistant Manager, my responsibilities included supporting the store manager in daily operations, overseeing staff performance, and ensuring excellent customer service. I assisted in inventory management, handled customer inquiries and complaints, and helped in training and developing team members.