Summary
Work History
Education
Skills
Timeline
Generic

Mario Rodriguez

Lawyer
Santiago de los Caballeros

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Work History

Assistant Supervisor

Avery Dennison
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Submitted documentation and reports to upper management.
  • Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.

Sales Agent

Synergies
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Assisted call-in customers with questions and orders.

Customer Service Representative

Sewn Products
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Certificate - Office Excel Package -Intermediate-

CAPEX
05.2001 -

Certificate - Basic And Intermédiate English

New York Center
05.2001 -

Certificate - Immersion English

MESCYT
05.2001 -

J.D. - Lawyer

Open University For Adults (UAPA)
05.2001 -

Skills

Staff Management

Goal-Oriented

Policy Enforcement

Employee Performance Management

Business Administration

Negotiation

Multitasking Abilities

Teamwork and Collaboration

Timeline

Certificate - Office Excel Package -Intermediate-

CAPEX
05.2001 -

Certificate - Basic And Intermédiate English

New York Center
05.2001 -

Certificate - Immersion English

MESCYT
05.2001 -

J.D. - Lawyer

Open University For Adults (UAPA)
05.2001 -

Assistant Supervisor

Avery Dennison

Sales Agent

Synergies

Customer Service Representative

Sewn Products

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Mario RodriguezLawyer