March Rosario
North Chesterfield,Virginia
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
2
2
years of professional experience
1
1
Certification
Work History
In-Home Nanny
Magar-Parikh
Richmond
04.2022 - 08.2022
- Assisted with housework such as laundry and cooking.
- Kept children's areas neat and clean.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Met with parents about daily activities, positive developments and issues.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Data Entry Specialist
Kairos Financial & Tax
Richmond
12.2022 - 04.2022
- Coordinated statistical data analysis, design and information flow.
- Created various Excel documents to assist with pulling data and presenting information for concise explanations of best placement for needed resources.
- Produced monthly reports using Excel spreadsheet functions.
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
Sales Representative /Customer Service Specialist
Alorica, Inc.
Cutler Bay
08.2020 - 02.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
Floor Associate
Regal Enterainment Group
Miami
11.2018 - 03.2020
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Cashier
Taco Bell
Miami
09.2018 - 11.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science - Business Administration
Miami Dade College
Miami, Florida07.2022
High School Diploma -
Miami Sunset Senior Highschool
Miami, Florida05.2019
Skills
- Self-Confidence Development
- Efficient and Detail-Oriented
- Building Customer Trust and Loyalty
- Responding to Difficult Customers
- Maintaining Confidentiality
- Compiling Statistics
- Advanced Excel Spreadsheet Functions
- Multilingual
- Account Management
- Computer Operation
Accomplishments
Customer Focus & Orientation — Highly Proficient
November 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Creating Presentations with Microsoft PowerPoint — Familiar
November 2020
Knowledge of Microsoft PowerPoint tools and features Full results: Familiar
Marketing — Familiar
November 2020
Understanding a target audience and how to best communicate with them Full results: Familiar
Elementary School Classroom Management — Expert
November 2020
Managing behavior in elementary school classrooms Full results: Expert
Verbal Communication — Highly Proficient
November 2020
Speaking clearly, correctly, and concisely Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Certification
ServSafe Certified, 2019- Present
Languages
English, Spanish
Native language
Italian
Elementary
A2
Timeline
Data Entry Specialist
Kairos Financial & Tax
12.2022 - 04.2022
In-Home Nanny
Magar-Parikh
04.2022 - 08.2022
Sales Representative /Customer Service Specialist
Alorica, Inc.
08.2020 - 02.2021
Floor Associate
Regal Enterainment Group
11.2018 - 03.2020
Cashier
Taco Bell
09.2018 - 11.2018
Associate of Science - Business Administration
Miami Dade College
High School Diploma -
Miami Sunset Senior Highschool
ServSafe Certified, 2019- Present
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