MARALIS SANTOS
Santiago De Los Caballeros
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Key Account Manager
SML
Santiago De Los Caballeros
02.2024 - Current
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Provided regular reports on account activity and performance metrics to stakeholders.
Account Manager
Oxygen Development
Santiago De Los Caballeros
05.2022 - 12.2023
- Developed and maintained client rapport and client satisfaction as measured by end-user satisfaction, client surveys and client feedback.
- Elevated understanding of client and industry to assist sales staff in identifying new business opportunities.
Customer Service Representative
Sewn Products, INC.
Santiago De Los Caballeros
01.2020 - 05.2022
- Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
- Take orders from customers through emails and inbound calls, assisting customers with the status of their orders
Customer Service Representative
Data Vimenca
Santiago De Los Caballeros
10.2017 - 09.2019
- Communicated with clients regarding account services, statements, and balances.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Education
Bachelor's Degree in Tourism And Hotel Business Administration -
Universidad Tecnologica De Santiago
Santiago De Los Caballeros03-2032
High School Diploma -
Colegio Padre Emiliano Tardif
Santiago De Los Cabaleros09-2027
Superior English Course -
John F. Kennedy Language Institute
Santiago De Los Caballeros02-2017
English Course -
John F. Kennedy Language Institute
Santiago De Los Caballeros08-2016
Skills
- Able to work under preassure
- Office Package
- Good Work ethic
- Self-motivated
References
References available upon request.
Timeline
Key Account Manager
SML
02.2024 - Current
Account Manager
Oxygen Development
05.2022 - 12.2023
Customer Service Representative
Sewn Products, INC.
01.2020 - 05.2022
Customer Service Representative
Data Vimenca
10.2017 - 09.2019
Bachelor's Degree in Tourism And Hotel Business Administration -
Universidad Tecnologica De Santiago
High School Diploma -
Colegio Padre Emiliano Tardif
Superior English Course -
John F. Kennedy Language Institute
English Course -
John F. Kennedy Language Institute
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