Manuel Reyes

Finalize repair quote and Order parts for vehicles on warranty scheduled appointment. As a warranty analyst I Make sure both customer and mechanic Are aware of the warranty terms and Conditions, provide mechanics with vital Information in order to make sure issue is Addressed in 1 single visit to save money and time for both Company and customers.

Provide general information, assist customer booking flights and offer additional service products.

Provide troubleshooting support for

internet/cable and phone. upsell business product.

Provide business to business

support for printer devices and upsell products.

Responsible for training and manage the staff in order

process financial information / Compell to

achieve goals in terms of quality and

production of data base.

responsible for monitoring staff to evaluate their performance and ensure we as team meet metrics goals.