Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Caring and poised professional with many years of experience providing interpretation services to patients with limited English skills. Worked cohesively with healthcare employees to translate verbal and written medical information. Supported development of healthcare programs to meet cultural and ethnic needs by suggesting materials for translation and other services for non-English speakers.