Luzdalia Torres
Deltona
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
24
24
years of professional experience
Work History
Sales Associate
Dillards Department Store
06.2017 - 06.2019
- Engaged with customers to effectively build rapport and lasting relationships
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy
- Resolved customer complaints and maintained clean and tidy checkout area
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction
Sales Associate
Stein Mart
02.2014 - 06.2016
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Used POS system to process sales, returns, online orders and gift card activations
- Displayed merchandise by arranging in appealing and orderly way to boost sales
Sales Associate
Jcpennys
06.1995 - 07.2013
- Engaged with customers to effectively build rapport and lasting relationships
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
Education
High School Diploma -
Morris High School
New York City, Bronk06.1976
Skills
- Stocking and replenishing
- Client Service
- Exceptional customer service
- Cash register operation
- Multi-tasking strength
- Product and service sales
- Adapt to diverse groups
- Merchandising Knowledge
- Point Of Sale Knowledge
Timeline
Sales Associate
Dillards Department Store
06.2017 - 06.2019
Sales Associate
Stein Mart
02.2014 - 06.2016
Sales Associate
Jcpennys
06.1995 - 07.2013
High School Diploma -
Morris High School
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