Luis Fernando Guzmán
Santo Domingo ,D.N
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
EFW
Richmond, VA
08.2023 - Current
- Take calls
- Delivery appointment scheduling
- Return request schedule
- Shipments tracking
Servicio al Cliente
Farmacia Rayza
Oficial de servicios
CEDIMAT
Servicio al cliente
Teleperformance
Education
Some College (No Degree) - Electrical Engineering
UASD
Santo DomingoSkills
- Punctuality
- Customer Service
- Team work
- Responsibility
- Time management
- Work focus
- Inbound and Outbound Calling
- Call Management
- Product Knowledge
- Lead Generation
- Microsoft PowerPoint
- Documentation
Cedula
402-2635206-6
Phone
1849-376-9515
Coursework
- English: Inst. Cultural Dominico Americano
- PLC: Inst. Politécnico Víctor E. Liz
- Residential electricity: Inst. Politécnico Víctor E. Liz
- Office: INFOTEP
Personal Information
- Date of Birth: 07/29/97
- Nationality: Dominican
- Marital Status: Single
References
- Nuris Yafreysi Lázaro, 809-853-6849
- Miguel Sención, 829-672-7741
- Lic. Cesar Alfonso Zapata, 829-515-6546
Timeline
Customer Service Representative
EFW
08.2023 - Current
Servicio al Cliente
Farmacia Rayza
Oficial de servicios
CEDIMAT
Servicio al cliente
Teleperformance
Some College (No Degree) - Electrical Engineering
UASD