Luis F. Burgos L.

Review and control different operational and administrative processes of Collections, ensuring that are aligned with strategies and procedures in accordance with local, regional and current global policies. Support all audits and reviews made to collections department. Guarantee that different collection areas comply with processing of operations on SLA, comply with policies, and apply Self-Assessment of Controls methodology to identify gaps in processes and controls.

Investigate and assess customer alerted activity generated from automated transaction monitoring system and from unusual transaction reports to identify potential money-laundering or terrorist financing. Adjudicate lower complexity alerts to close or escalate for further review by FIU.

Oversaw compliance of internal policies and controls to prevent, detect, and report operations that may be linked to predicate offenses of Money Laundering and Financing of Terrorism. Review alerts and income reports. Identify, classify, and report all client's accounts that have tax obligations in US (FATCA) and CRS. Maintain and update PEP's registry. Monitor customers' AML Risk Profile. Update and support elaboration of customer's matrix. Support design and implementation of AML training program.