Web Development & Programming
Luis Humeau
Engineer
SANTO DOMINGO,DN
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
11
11
years of professional experience
16
16
years of post-secondary education
Work History
IT Manager
Constructora Rizek & Asocs. S.R.L
SANTO DOMINGO, DN
12.2018 - Current
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Assisted in development of long-term strategies to grow department and resources.
- Wrote policy, procedure and manuals governing internal IT use.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Oversaw IT department operations and training.
- Coordinated technical training and personal development classes for staff members.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Partnered with project team members to identify and quickly address problems.
- Created and terminated user's accounts from start to finish in business applications.
- Oversaw daily performance of computer systems and immediately responded to major issues to keep network up and running.
- Oversaw daily performance of computer systems and immediately responded to [Type] issues to keep network up and running.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
System Administrator
Constructora Rizek & Asocs. S.R.L
SANTO DOMINGO, DN
12.2012 - 12.2018
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Completed reports detailing network and systems performance and downtime issues.
- Provisioned new software and hardware for use, following established security policies.
- Adopted cost-effective, useful solutions to implement into current systems.
- Served as subject matter expert on proposed technology purchases.
- Worked with users to determine areas of technology in need of improved usability.
- Monitored temperature and power draw to immediately detect faults and failures.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Introduced management tools to create and manage virtual server computing environment.
- Drove continuous improvement of IT governance processes.
- Created nightly jobs for database backups.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Integrated and updated software products to boost system compatibility.
- Maintained current software licenses for computers and mobile devices.
- Attended meetings to deliver status reports to key stakeholders.
- Configured and tested Windows Server operating systems with roles features.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Mentored employees and offered constructive feedback for performance improvement.
- Contributed to development, administration and testing of disaster recovery plans.
- Oversaw IT activities to laptops, tablets and PDAs for corporate users.
- Implemented corrective plans of action for network availability and latency.
IT Technician
Constructora Rizek & Asocs.S.R.L
SANTO DOMINGO, DN
12.2011 - 12.2012
- Maintained office PCs, networks and mobile devices.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Linked computers to network and peripheral equipment.
Education
Network Technologist - Network And System Administration
Instituto Tecnológico De Las Améericas
Boca Chica 01.2008 - 12.2010
Bachelor of Science - Engineering Technology
UNIBE
Santo Domingo, Dominican Republic 01.2011 - 05.2015
Developer Tecnologist - Web Development
CONIN
Santo Domingo,Dominican Republic 01.2015 - 05.2016
Master of Arts - Business Management
APEC
Santo Domingo 01.2016 - 12.2018
Master of Science - Security Services Administration And Management
Master in Cybersecurity
Santo Domingo 01.2019 - Current
100 Days Of Code - 2023 Web Development Bootcamp - Web Development
Udemy
10.2021 - 12.2021
Skills
Budget administration
Agile framework
Teamwork and Collaboration
Analytical and Critical Thinking
Problem-Solving
Requirements analysis
Quality assurance
Organization and Time Management
Decision-Making
Self-Motivated
Innovative
Accomplishments
- Supervised team of 9 staff members.
- Resolved product issue through consumer testing.
- Implement payroll System call It EIKON in Company
- Implement Datacenter in the Headquarter.
- Datacenter implementation consultant for Colina Centro Mall.
- Create Automatization with telematic's sensor from Yellow Equipment with the purpose help with preventive maintenances and analytics.
- Collaborate with the implementation of the ERP software of the company.
- Implement Office 365 tenant in company.
- Implement Equipment 360 software.
Software
Data Science
Business Management
Design & Creativity
Gamming
SSBM- top 5 2018-2019 at Dominican Republic.
Timeline
100 Days Of Code - 2023 Web Development Bootcamp - Web Development
Udemy
10.2021 - 12.2021
Master of Science - Security Services Administration And Management
Master in Cybersecurity
01.2019 - Current
IT Manager
Constructora Rizek & Asocs. S.R.L
12.2018 - Current
Master of Arts - Business Management
APEC
01.2016 - 12.2018
Developer Tecnologist - Web Development
CONIN
01.2015 - 05.2016
System Administrator
Constructora Rizek & Asocs. S.R.L
12.2012 - 12.2018
IT Technician
Constructora Rizek & Asocs.S.R.L
12.2011 - 12.2012
Bachelor of Science - Engineering Technology
UNIBE
01.2011 - 05.2015
Network Technologist - Network And System Administration
Instituto Tecnológico De Las Améericas
01.2008 - 12.2010