Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Personal Information
Timeline
Generic

Luis Guerrero

Monte plata,18

Summary

A seasoned professional with a proven track record in customer retention at Working Bees SRL, I excel in leveraging my call center experience and self-discipline to enhance customer satisfaction and loyalty. Skilled in navigating complex customer interactions, I have consistently contributed to improving retention rates by over 15%, showcasing my commitment and resourcefulness.

Overview

3
3
years of professional experience

Work History

Retention Agent

Working Bees SRL
Santo Domingo, Distrito Nacional
11.2024 - 01.2025

Customer Service Agent

Data Vimenca (Fiserv)
Santo Domingo, Distrito Nacional
04.2024 - 11.2024

Driver

SICHOCAMONPLA
Monte Plata, Dominican
12.2021 - 04.2024
  • Company Overview: Public transportation
  • Public transportation

Sales Assistant

Super Market Dilomart S.R.L
Monte Plata, Dominican
10.2021 - 12.2021

Education

English inmersion Program -

Proyecto Esperanza
Monte Plata
12.2023

Bachiller - Técnico Profesional

Politecnico Ciudad del Conocimiento
Monte Plata
06.2020

Skills

  • Self-discipline
  • Committed
  • Resourceful
  • Call center experience

Languages

  • Español, Native
  • Inglés, Advanced

Affiliations

  • Traveling into the country on free time
  • Meeting new people
  • Visit restaurants
  • Play video games

Personal Information

  • Date of Birth: 10/16/2002
  • Nationality: Dominican

Timeline

Retention Agent

Working Bees SRL
11.2024 - 01.2025

Customer Service Agent

Data Vimenca (Fiserv)
04.2024 - 11.2024

Driver

SICHOCAMONPLA
12.2021 - 04.2024

Sales Assistant

Super Market Dilomart S.R.L
10.2021 - 12.2021

English inmersion Program -

Proyecto Esperanza

Bachiller - Técnico Profesional

Politecnico Ciudad del Conocimiento
Luis Guerrero