Lovenscy Saintil
Los Tres Ojos de Agua,32
Summary
My name is Lovenscy , i'm 23 years old, i started my career at 19 years old in the interpreting field, i always strive for success and i'm a very oriented person, disciplined and always want the best of the things Highly experienced Customer service and interpretation with proven track record of delivering precise interpretations and translations between English and other languages. In-depth understanding of cultural nuances to effectively bridge communication. Dedicated to accuracy and reliability.
Overview
3
3
years of professional experience
Work History
Medical Interpreter
call center BPO
Santo Domingo Oeste , 32
02.2021 - 02.2023
- Stayed current on new expressions and cultural changes impacting language translation.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Customer Service Representative
Samsung Electronics
Santo Domingo Oeste , 32
01.2020 - 01.2021
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Tracked customer service cases and updated service software with customer information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Responded to customer requests for products, services, and company information.
- Managed over 25 customer calls daily
Education
High School Diploma -
College Coeur De Jesus
Haiti07.2019
Skills
- Concept Interpretation
- Complex Problem-Solving
- Medical Testing
- Active Listening
- Fast-typing skills
Languages
creole
Native language
English
Proficient
C2
Spanish
Intermediate
B1
Timeline
Medical Interpreter
call center BPO
02.2021 - 02.2023
Customer Service Representative
Samsung Electronics
01.2020 - 01.2021
High School Diploma -
College Coeur De Jesus
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