Lourdnie Saint Fleur

Delivered accurate and unbiased interpretation between Haitian Creole and English across various industries.

Supported medical, legal, and customer service calls to facilitate effective communication.

• Maintained fluency and comprehension in both languages to ensure precise interpretation.
• Demonstrated exceptional listening, note-taking, and memory skills during interpretations.
• Ensured professionalism and punctuality to enhance client satisfaction.

Initiated outbound calls to connect with potential and existing customers.

Presented product benefits clearly to enhance customer understanding.

• Customized service offers based on individual customer usage patterns.
• Addressed objections and concerns to facilitate informed purchasing decisions.
• Highlighted promotions for new customers to drive sales growth.
• Utilized CRM tools and scripts to streamline sales processes.
• Exceeded sales targets and key performance indicators consistently.
• Collaborated with major telecommunications providers, including Xfinity and Cox, to optimize service offerings.

Delivered real-time interpretation services for Haitian Creole patients