Summary
Work History
Education
Skills
Certification
Languages
Work Preference
Graphic Design,Reading,Language Learning
Generic

Louisyo garven ralph Joachim

Santiago de los Caballeros,14

Summary

Experienced medical interpreter with a proven track record of facilitating accurate communication between healthcare providers and patients and service customer interpreter fluent in Creole English and French, with over three years of experience in facilitating effective communication between clients and service providers. Dedicated to providing high-quality language support and ensuring customer satisfaction in diverse settings

experienced medical interpreter with a proven track record of facilitating accurate communication between healthcare providers and patients

Work History

Customer Service Representative

Data Vimenca
Santiago de los caballeros , cibao
2023.Apr - 2024.Aug

Bilingual Customer Service Representative and Translator with extensive experience in call centers and on-site translation. Skilled in providing seamless language support in English, French, Spanish, and Creole. Proficient in managing customer inquiries, scheduling, and facilitating clear communication in various settings. Known for a calm, organized approach, ensuring smooth and effective interaction between clients and service providers.

UNO

Costumer Service
santiago de los caballeros
02.2022 - 02.2023


- Managed customer inquiries and handled complaint resolution through multilingual support.
- Supported clients with appointment scheduling and administrative processes.
- Maintained a high level of client satisfaction by ensuring clear communication.

  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Interpreter

MissionaryTo The Nations In Haiti
Haiti
01.2019 - 01.2020


  • Provided interpretation services for individuals, organizations, and businesses operating in multicultural environments.
  • Facilitated communication between missionaries and local residents, enabling collaboration and understanding in cross-cultural contexts.
  • Specialized in simultaneous and consecutive interpretation in languages including Haitian Creole,English,French assisting clients in meetings, conferences, and events.
  • Translated written materials, including educational resources, religious texts, and community outreach materials, to make information accessible to local populations.

Education

Bachelor of Arts - English Language And Literature

Coursera
2021

Associate of Arts - Language Interpretation And Translation

Union School Haiti
2020

High School Diploma -

College Canado Haitien
02.2019

Skills

  • Interpersonal Communication
  • Clear communication,Written&Verbal
  • Extensive experience in interpretation techniques, including simultaneous, consecutive, and sight translation
  • Excellent interpersonal skills and the ability to establish rapport with patients and healthcare providers
  • Fluent in Creole English, French, and English, with strong verbal communication skills in all languages
  • Adaptability
  • Professional ethics
  • Client Confidentiality
  • Excellent in Email Handling/Chat&Phone Support
  • Able to write 45 WPM while speaking to a customer over phone
  • Choice of appropriate tone and the exact words to interpret a discussion
  • Cultural Sensivity
  • Professionalism

Certification

  • Advanced Customer Service Representative

Languages

Creole
Native language
French
Advanced
C1
English
Advanced
C1
Spanish
Advanced (C1)

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Flexible work hoursWork-life balance

Graphic Design,Reading,Language Learning

  • Graphic Design:
    I have a strong passion for creativity and design. I enjoy working on personal projects where I customize items such as shoes, gadgets, and accessories. I also like experimenting with digital art, using design software to create visuals that express my ideas. This hobby has helped me develop an eye for detail and a unique approach to visual communication.
  • Reading:
    I love staying informed and continuously improving myself through reading. My interests range from personal development and business strategies to technology and global events. This not only keeps me updated on the latest trends but also improves my knowledge and understanding of the world, which is useful in my professional and personal life.
  • Language Learning:
    As someone fluent in multiple languages, I enjoy the challenge of continually enhancing my skills. I dedicate time to refining my abilities in English, French, Spanish, and Creole, and I explore new languages when possible. This hobby allows me to connect with different cultures and communicate effectively with diverse groups of people.

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Louisyo garven ralph Joachim