Hi, I’m
LILINE COMETE
Customer Service & Administrative Support Specialist
Orlando,FL
Summary
Friendly and dependable Customer Service & Administrative Support Specialist with over a year of hands-on experience in fast-paced spa, retail, and office settings. Skilled in scheduling, front desk coordination, and handling customer concerns with care and professionalism. Known for keeping things organized, building strong client relationships, and supporting team flow smoothly. Always focused on giving people a positive experience — whether it’s in person or over the phone.
Overview
4
years of professional experience
2
Certifications
2
Languages
Work History
TD Bank
Teller II
08.2025 - Current
Job overview
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Hand & Stone Massage and Facial Spa
Spa Receptionist
05.2025 - 07.2025
Job overview
- Greet clients warmly, manage front desk check-ins, and ensure smooth spa operations
- Schedule appointments and maintain accurate client records using CRM software
- Upsell services and memberships while addressing client needs with professionalism
- Coordinate with massage therapists and estheticians to manage treatment flow and room readiness
- Handle multi-line phones, walk-ins, and client follow-ups with a focus on quality service
CVS Health
Front End Supervisor
12.2024 - 04.2025
Job overview
- Greeted patients and customers, assisting with health-related products and service navigation
- Handled payments, returns, and customer account inquiries with accuracy and discretion
- Managed team workflow and maintained a clean, organized reception environment
- Resolved customer issues with professionalism and empathy, ensuring satisfaction
Colorvision Inc.
Customer & Client Service Representative
05.2022 - 11.2023
Job overview
- Delivered personalized customer service, assisting with purchases, questions, and support needs
- Managed client records, processed payments, and updated billing and service information
- Conducted follow-ups to maintain long-term client relationships and loyalty
- Adapted quickly to high-volume environments while maintaining service quality
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
TJX
Retail Assistant / Reception Support
02.2023 - 05.2023
Job overview
- Handled guest interactions, addressing returns, inquiries, and store navigation needs.
- Handled administrative duties, stock organization, and merchandising efforts.
- Helped ensure a clean, safe, and customer-friendly atmosphere
Education
Valencia CollegeOrlando, FL
Associate's Degree from Health Science
University Overview
Attending
CNA Training Inc.Orlando
Certificate from Nursing Assistant
07.2025
Skills
Patient & Customer Interaction
Appointment Scheduling & Front Desk Support
Call Handling & Phone Etiquette
Microsoft Office Google Docs Outlook
HIPAA Awareness Medical Terminology
POS Systems & Cash Handling
Bilingual: English, French, Haitian Creole
Building rapport
Teamwork and collaboration
Certification
BLS Certification
Education
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Websites, Portfolios, Profiles
http://linkedin.com/in/liline-comete-293b38235
Timeline
Teller II
TD Bank
08.2025 - Current
Spa Receptionist
Hand & Stone Massage and Facial Spa
05.2025 - 07.2025
Front End Supervisor
CVS Health
12.2024 - 04.2025
Retail Assistant / Reception Support
TJX
02.2023 - 05.2023
Customer & Client Service Representative
Colorvision Inc.
05.2022 - 11.2023
Valencia College
Associate's Degree from Health Science
CNA Training Inc.
Certificate from Nursing Assistant