Summary
Overview
Work History
Education
Skills
Timeline
Generic
Liah Onely Rojas Bottier

Liah Onely Rojas Bottier

Patient Service Specialist
Santo Domingo Este,32

Summary

At Trueshore, I excelled as a Patient Service Specialist, where my expertise in healthcare systems and commitment to professionalism enhanced patient satisfaction and streamlined billing processes. By optimizing appointment schedules and upholding patient confidentiality, I played a pivotal role in boosting revenue collection and reducing wait times, showcasing my ability to blend hard and soft skills effectively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of post-secondary education
1
1
Language

Work History

Patient Service Specialist

Trueshore
Santo Domingo, Nacional
07.2024 - Current
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Promoted a positive atmosphere within the workplace by actively participating in team meetings and consistently demonstrating professionalism in all interactions.
  • Reduced wait times for patients by optimizing appointment schedules and coordinating with clinical staff.
  • Streamlined insurance verification processes for faster resolution of billing issues, resulting in increased revenue collection.

Education

High School Diploma -

Liceo Escuela Nuestra Señora Del Carmen
F38R+9RV, C. Juan Sánchez Ramírez, Santo Domingo
08.2023 - 06.2024

Skills

Patient confidentiality

Healthcare Systems Knowledge

Appointment Scheduling

Professionalism and Ethics

Timeline

Patient Service Specialist

Trueshore
07.2024 - Current

High School Diploma -

Liceo Escuela Nuestra Señora Del Carmen
08.2023 - 06.2024
Liah Onely Rojas BottierPatient Service Specialist