Leyla Rubio
Santiago De Los Caballeros,Santiago
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
ASMED
12.2023 - 03.2024
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
Customer Service Representative
CCD Dominicana
06.2023 - 08.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
.
Education
Grado - Medicine (Pre-Medicine)
PUCMM
Santiago De Los Caballeros, Dominican Republic09.2029
High School Diploma -
Colegio Padre Fortin
Santiago07.2022
Skills
- Customer Service
- Guest Relations
- Mail Sorting
- Office Organization
- Work Prioritization
- Problem-solving skills
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Front Desk Receptionist
ASMED
12.2023 - 03.2024
Customer Service Representative
CCD Dominicana
06.2023 - 08.2023
Grado - Medicine (Pre-Medicine)
PUCMM
High School Diploma -
Colegio Padre Fortin
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