Leyla Rubio

• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Completed data entry and filing to keep records updated for easy retrieval.
• Maintained confidentiality of sensitive data to protect customer and business information.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

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