Leury Arias Matos
Santo Domingo, Dominican Republic,01
Summary
- Proven System Support Officer with a robust background in server vulnerability remediation and Active Directory administration at Scotiabank. Excelled in merging Banco del Progreso with Scotiabank, showcasing adaptability and teamwork. Skilled in security expertise and effective communication, I ensure top-notch systems maintenance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
System Support Officer LAN
Scotiabank
Santo Domingo
05.2022 - Current
- Server vulnerability remediation in PCI environments to ensure payment card data security.
- Active Directory administration.
- Implementation of national-level projects.
- Backup management using ARC Server.
- Permissions configuration in Windows Server.
- Providing end-user support to resolve various technological incidents through the ServiceNow application.
- User management in Active Directory.
- Supporting applications through incident resolution on the ServiceNow platform.
- Active participation in the integration of the former Banco del Progreso and Scotiabank.
- Creation of user-oriented computer manuals.
Technical Support Officer
Banco Del Progreso/Scotiabank
Santo Domingo
11.2019 - 05.2021
- Active Directory administration.
- Implementation of national-level projects.
- Providing end-user support to resolve various technological incidents through the ServiceNow application.
- User management in Active Directory.
- Active participation in the integration of the former Banco del Progreso and Scotiabank.
Education
Information Networks Technologist -
Technological Institute of The Americas
05.2021
Technical Bachelor's Degree in Computer Science -
Polytechnic Ave Maria
09.2017
Network And Telecommunications Engineer - I'm Still Enrolled
University of The Caribbean
Skills
- Effective Communication
- Adaptability
- Teamwork
- Networking Skills
- Time Management
- Customer Focus
- Security Expertise
- Information Technology (IT)
- Technical Documentation
- Systems Maintenance
References
- Eng. Hennifer Betances
809-712-1279 - Eng. Angela Ogando
809-697-2368 - Eng. Johan Doñe
809-754-4947
Languages
Spanish: Native Speaker
English: Intermediate
Personal Information
- Date of Birth: 11/12/1999
- Nationality: Dominican
Timeline
System Support Officer LAN
Scotiabank
05.2022 - Current
Technical Support Officer
Banco Del Progreso/Scotiabank
11.2019 - 05.2021
Information Networks Technologist -
Technological Institute of The Americas
Technical Bachelor's Degree in Computer Science -
Polytechnic Ave Maria
Network And Telecommunications Engineer - I'm Still Enrolled
University of The Caribbean
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