Leslie Martínez
El Mamey,29
Summary
Highly efficient professional well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking customer service professional with excellent administrative, communication, and conflict resolution skills.
Overview
3
3
years of professional experience
Work History
AI Regulator
Twenty Nine Enterprises, Inc.
11.2023 - Current
- Reduced errors in data entry by diligently reviewing and cross-checking information.
Executive Assistant
Bonanza Dominicana, S.A.S
01.2023 - 06.2023
- Streamlined administrative processes on Excel spreadsheets
- Implemented an efficient system that increased productivity for executives I supported.
Chat Support
Outplex
09.2021 - 02.2022
- Assisted with a friendly and empathetic approach
- Resolved complex issues in real-time.
- Managed online chat support, offering timely assistance to customers during the booking process.
Education
High School Diploma -
Microsoft Office Certification, COSANGA
M.D. - Medicine
UNPHU Med School University
Dominican Republic12.2024
High School Diploma -
San Gabriel of The Dolorosa
Dominican Republic01.2018
Bilingual Oral Level. C1 standard. -
Diploma in Advanced English, APEC
Santo Domingo01.2016
Skills
- Accurate data entry
- Organizational abilities
- Document Formatting
- Excellent grammar
- 60 WPM
- Computer Proficiency
- Microsoft Office Suite
- Problem-solving abilities
- Translation Services
- Fluent Spanish
Languages
Spanish
Native language
English
Advanced
C1
Timeline
AI Regulator
Twenty Nine Enterprises, Inc.
11.2023 - Current
Executive Assistant
Bonanza Dominicana, S.A.S
01.2023 - 06.2023
Chat Support
Outplex
09.2021 - 02.2022
High School Diploma -
Microsoft Office Certification, COSANGA
M.D. - Medicine
UNPHU Med School University
High School Diploma -
San Gabriel of The Dolorosa
Bilingual Oral Level. C1 standard. -
Diploma in Advanced English, APEC
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