Les C. Parker
Santo Domingo,Dominican Republic
Summary
Sports professional with expertise in market establishment and optimization. Proven ability to enhance customer satisfaction through effective communication and team collaboration. Experienced in leading high-performance teams and ensuring quality assurance across U.S. sports markets.
Overview
32
32
years of professional experience
Work History
U.S. Sports Trader and Department Manager Assistant
MYBOOKIE.AG
San Jose, Costa Rica
01.2017 - Current
- Pre-Match trading for NFL, NBA, MLB, NHL, WNBA, NCAAF and NCAAB
- Conducted real-time trading for NFL Madden 20 and 21 to optimize market engagement
- Established daily/weekly sports markets and set appropriate house limits to optimize betting engagement
- Odds compilation using data feeds and other sources for all U.S. Sports
- Monitoring and Quality Assurance of all U.S Sports markets and their submarkets
- Led Props Team and coordinated responsibilities to enhance market offerings and customer options
- Define daily task guidelines for the Trading and Trading Assistant Teams based on the sporting event schedule
- Create work allocation schedule for the Trading Department based on forecast and capacity planning
- Assisted Customer Service Supervisors with Sportsbook product inquiries to improve customer satisfaction
- Quality Assurance of communication process between Trading Department and Customer Service
U.S. Sports Betting Consultant and Advisor
ODDS & MORE Consulting
Baton, LA
01.2008 - 01.2009
- Consulted companies on strategies for entry into U.S. Sports Betting market, enhancing understanding of regulatory landscape
- Analyzed clients’ risk management practices, offering targeted recommendations to optimize ROI
- Researched global payment systems, delivering insights to streamline client operations and improve transaction efficiency
- Consulted clients on country expansion and retail location set-up and co-partnerships
U.S. Sports Trader / Head Lines Maker
BETPHOENIX
San Jose, Costa Rica
01.2008 - 01.2009
- Pre-Match trading for NFL, NBA, MLB, NHL, WNBA, NCAAF and NCAAB
- Established daily/weekly sports markets, ensuring appropriate house limits aligned with company standards
- Odds compilation using data feeds and other sources for all U.S. Sports
- Monitoring and Quality Assurance of all U.S Sports markets and their submarkets
- Managed Props Team, overseeing task delegation and performance to enhance operational efficiency
- Define daily task guidelines for the Trading and Trading Assistant Teams based on the sporting event schedule
- Create work allocation schedule for the Trading Department based on forecast and capacity planning
- Manage communication to Stakeholders in a timely and efficient manner
- Conducted quality assurance for communication processes between trading department and customer service, ensuring clarity and accuracy
- Assisted Customer Service Supervisors with Sportsbook product inquiries.
U.S. Trader / Head Lines Maker
WAGER.DM
Panama City, Costa Rica
01.2006 - 01.2008
- Engaged in all aspects of business development.
- Set the daily/weekly Sports markets and ensure the correct House Limits are set in place
- Monitoring and Quality Assurance of all U.S Sports markets and their submarkets
- Odds compilation using data feeds and other sources for all U.S. Sports
- Pre-Match trading for NFL, NBA, MLB, NHL, WNBA, NCAAF and NCAAB
- Supervised the Props Team and managed their tasks.
- Define daily task guidelines for the Trading and Trading Assistant Teams based on the sporting event schedule
- Create work allocation schedule for the Trading Department based on forecast and capacity planning
- Support the Customer Service Supervisors with any Sportsbook Product related inquiries
U.S. Sports Trader / Risk Management
SPORTSBOOK.COM
San Jose, Costa Rica
01.2004 - 01.2006
- Established daily/weekly sports markets and set appropriate house limits to manage risk
- Monitoring all Major U.S. markets and submarkets
- Compiled odds for propositional wagering markets to ensure competitive offerings
- Reviewed and profiled clients based on betting patterns to enhance risk assessment and client management
- Processed and finalized game results and market transactions to ensure accuracy.
- Support Customer Service with any Sportsbook product inquiries
Co-founder / U.S. Sports Trader / Head Lines Maker / Risk Management
ALL WORLD SPORTS
Curacao
01.2003 - 01.2004
- Co-founded company with partners, establishing foundational strategies for growth
- Headed the lines making division
- Developed company vision, goals, and objectives; hired and trained new employees to build a strong team
- Managed customer service and addressed potential fraud issues, safeguarding company integrity
- Located a legal location in Curaçao for the business
- Installed the necessary hardware and software to run the business
- Ensured compliance by securing all required permits and licenses
- Completed business operations after a successful two-year period
U.S. Sports Trader / Head Lines Maker
SPORTBET.COM
San Jose, Costa Rica
01.2000 - 01.2003
- Pre-Match trading for NFL, NBA, MLB, NHL, WNBA, NCAAF and NCAAB
- Set the daily/weekly Sports markets and ensure the correct House Limits are set in place
- Odds compilation using data feeds and other sources for all U.S. Sports
- Monitoring and Quality Assurance of all U.S Sports markets and their submarkets
- Supervised Props Team operations to ensure effective task execution.
- Defined daily task guidelines for trading and trading assistant teams to optimize operations based on sporting event schedule
- Create work allocation schedule for the Trading Department based on forecast and capacity planning
- Facilitated timely communication with stakeholders to ensure alignment on market changes
- Conducted quality assurance of communication processes between trading department and customer service to enhance information flow
- Assisted Customer Service Supervisors with Sportsbook product inquiries
U.S. Sports Trader / Head Lines Maker
EXCELSIOR SPORTSBOOK @ HOLIDAY INN
Aruba
01.1999 - 01.2000
- Collaborated with owners to establish race and sportsbook operations on Holiday Inn property
- Pre-Match trading for NFL, NBA, MLB, NHL, WNBA, NCAAF and NCAAB
- Odds compilation using data feeds and other sources for all U.S. Sports
- Conducted monitoring and quality assurance for all U.S. sports markets and submarkets
- Supervision/Management of the Props Team and their tasks
- Define daily task guidelines for the Trading and Trading Assistant Teams based on the sporting event schedule
- Assisted customer service with Sportsbook product-related inquiries
U.S. Sports Trader / Head Lines Maker
CARIB / BETCRIS
San Jose, Costa Rica
01.1999 - 01.2000
- Monitoring and Quality Assurance of all U.S Sports markets and their submarkets
- Pre-Match trading for NFL, NBA, MLB, NHL, WNBA, NCAAF and NCAAB
- Odds compilation using data feeds and other sources for all U.S. Sports
- Managed daily activities of Props Team, optimizing workflow and enhancing output
- Defined daily task guidelines for Trading and Trading Assistant Teams, aligning operations with sporting event schedule
- Supported Customer Service with Sportsbook product inquiries, facilitating prompt resolution
U.S. Sports Trader / Head Lines Maker
RIO SPORTSBOOK
San Jose, Costa Rica
01.1998 - 01.1999
- Pre-Match trading for NFL, NBA, MLB, NHL, WNBA, NCAAF and NCAAB
- Odds compilation using data feeds and other sources for all U.S. Sports
- Monitoring and Quality Assurance of all U.S Sports markets and their submarkets
- Managed daily operations of Props Team, ensuring alignment with event schedules and market trends
- Developed daily task guidelines for Trading and Trading Assistant Teams to optimize workflow based on sporting event schedules
- Assisted Customer Service with Sportsbook Product inquiries, enhancing user experience and resolving issues efficiently
U.S. Sports Trader / Head Lines Maker
DELMAR SPORTS
Margarita Island, Venezuela
01.1997 - 01.1998
- Monitoring and Quality Assurance of all U.S Sports markets and their submarkets
- Odds compilation using data feeds and other sources for all U.S. Sports
- Pre-Match trading for NFL, NBA, MLB, NHL, WNBA, NCAAF and NCAAB
- Supervised props team operations, ensuring timely completion of tasks aligned with event schedules
- Defined daily task guidelines for Trading and Trading Assistant Teams, enhancing workflow based on sporting event schedules
- Supported Customer Service with Sportsbook product inquiries, facilitating effective communication and issue resolution
U.S. Sports Trader / Head Lines Maker
SPORTSBOOK 2000
Margarita Island, Venezuela
01.1994 - 01.1997
- Monitoring and Quality Assurance of all U.S Sports markets and their submarkets
- Odds compilation using data feeds and other sources for all U.S. Sports
- Pre-Match trading for NFL, NBA, MLB, NHL, WNBA, NCAAF and NCAAB
- Supervision/Management of the Props Team and their tasks
- Define daily task guidelines for the Trading and Trading Assistant Teams based on the sporting event schedule
- Support the Customer Service area with any Sportsbook Product related inquiries
Education
Criminal Justice and Pre-Pharmacy
Southeastern Louisiana University (SLU)
Baton Rouge, Louisiana01-1992
Louisiana State University (LSU)
Baton Rouge, Louisiana01-1989
Skills
- Odds compilation
- Real-time trading
- Market monitoring
- Strategic planning
- Timely decision-making
- Analytical thinking
- Business acumen
- Organizational adaptability
- Team collaboration
Languages
English
Native
Native
Spanish
Advanced (C1)
C1
Timeline
U.S. Sports Trader and Department Manager Assistant
MYBOOKIE.AG
01.2017 - Current
U.S. Sports Betting Consultant and Advisor
ODDS & MORE Consulting
01.2008 - 01.2009
U.S. Sports Trader / Head Lines Maker
BETPHOENIX
01.2008 - 01.2009
U.S. Trader / Head Lines Maker
WAGER.DM
01.2006 - 01.2008
U.S. Sports Trader / Risk Management
SPORTSBOOK.COM
01.2004 - 01.2006
Co-founder / U.S. Sports Trader / Head Lines Maker / Risk Management
ALL WORLD SPORTS
01.2003 - 01.2004
U.S. Sports Trader / Head Lines Maker
SPORTBET.COM
01.2000 - 01.2003
U.S. Sports Trader / Head Lines Maker
EXCELSIOR SPORTSBOOK @ HOLIDAY INN
01.1999 - 01.2000
U.S. Sports Trader / Head Lines Maker
CARIB / BETCRIS
01.1999 - 01.2000
U.S. Sports Trader / Head Lines Maker
RIO SPORTSBOOK
01.1998 - 01.1999
U.S. Sports Trader / Head Lines Maker
DELMAR SPORTS
01.1997 - 01.1998
U.S. Sports Trader / Head Lines Maker
SPORTSBOOK 2000
01.1994 - 01.1997
Criminal Justice and Pre-Pharmacy
Southeastern Louisiana University (SLU)
Louisiana State University (LSU)