Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Leidy Dayana Calzado

Santo Domingo

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
year of professional experience

Work History

sale be delivery

Service Representative
01.2022 - 01.2023

Job overview

  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Scheduled appointment to resolve more complex issues.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.

Education

Infotep
Santo Domingo

High School Diploma
01.

University Overview

Skills

  • Calendar Management
  • Database Maintenance
  • Till Counting
  • Account Updates
  • Service recommendations
  • Customer Relations
  • Call Control
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Representative
sale be delivery
01.2022 - 01.2023
Infotep
High School Diploma

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Leidy Dayana Calzado