Summary
Work History
Education
Skills
Phone
Personal Information
References
Languages
Timeline
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LAWRENCE GAEL REYES QUIÑONES

LAWRENCE GAEL REYES QUIÑONES

Santo Domingo,Dominican Republic

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction, and offer assistance to customer inquiries.

Work History

Customer Service Representative

Data Vimenca
Santo Domingo , Distrito Nacional
2021 - 2022
  • Provided assistance to customers regarding merchant services, addressing inquiries, banking information, transactions, statements and customer support.

Customer Service Representative

Supergato Motorcycles
2018 - 2019
  • My experience consisted on customer service regarding sales.
  • Provided accurate information about products, prices and services.

Education

BBA - Business Administration And Management

Universidad UNAPEC
Santo Domingo, D.N.
01-2021

High School Diploma -

St. Patrick School
Santo Domingo, D.N.
01-2020

Skills

  • Fluent English and Spanish
  • Problem Solving: Customer service and Merchant Services
  • Comprehensive understanding of merchant services and payment processing systems to assist customers with inquiries and banking information
  • Empathic approach and patience when dealing with customer concerns or complaints, ensuring a positive experience even in challenging situations
  • Adaptability
  • Team Collaboration

Phone

(849) 253-1802, (809) 476-7394

Personal Information

  • Identification Number: 402-3629042-1
  • Place of Birth: Santo Domingo
  • Date of Birth: 09/18/02
  • Nationality: Dominicano
  • Marital Status: Soltero

References

  • Mario Reyes, (809) 323-8431
  • Maria Victoria Reyes, (829) 715-8351

Languages

Spanish
First Language

Timeline

Customer Service Representative

Data Vimenca
2021 - 2022

Customer Service Representative

Supergato Motorcycles
2018 - 2019

BBA - Business Administration And Management

Universidad UNAPEC

High School Diploma -

St. Patrick School
LAWRENCE GAEL REYES QUIÑONES