Kenley Antenor
Haitian Creole Interpreter
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
if i have to name my qualities which are having force of personality, competence in Jobs, Good with people , Flexibility and ethical beliefs
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
Alorica
Santo Domingo
02.2017 - 04.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Updated account information to maintain customer records.
Education
High School Diploma -
London Learning Academy
Santo Domingo Oeste 03.2018 - 01.2020
Skills
Multi-line phone talent
Timeline
High School Diploma -
London Learning Academy
03.2018 - 01.2020
Customer Service Representative
Alorica
02.2017 - 04.2022
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