Kelvin Baez Kelvin
Santo Domingo Este,32
Summary
Seasoned Flour Technical Advisor and Supervisor of Operations with a proven track record at CMI and supermarket bravo. Excelled in analytics and IT troubleshooting, enhancing operational efficiency and cybersecurity measures. Skilled in building teams and mentoring, significantly improving customer satisfaction and process demands.
Overview
11
11
years of professional experience
Work History
Flour Technical Advisor
CMI
Santo Domingo Este, Santo Domingo Este
08.2018 - Current
- Handled product malfunctions by troubleshooting product and determining cause of malfunction.
- Configured networking devices such as routers, switches, firewalls. according to best practices.
- Trained end users on how to effectively use installed software applications.
Supervisor of Operations
supermarket bravo
Santo Domingo Este, Santo Domingo Este
03.2014 - 08.2018
- Built strong operational teams to meet process and production demands.
- Delivered positive customer experiences by implementing effective quality assurance practices.
Education
GED -
University of The Caribbean
National District, Dominican Republic11-2025
Skills
- Analytics
- Cybersecurity
- Network administration
- IT troubleshooting
- Operational documentation editing
- Training and mentoring
Timeline
Flour Technical Advisor
CMI
08.2018 - Current
Supervisor of Operations
supermarket bravo
03.2014 - 08.2018
GED -
University of The Caribbean
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