Kathy Morillo
Executive Director
North Richland Hills,TX
Summary
Successful Executive Director with over 20 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-culture team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
30
30
years of professional experience
13
13
years of post-secondary education
Work History
Executive Director
ASHONORTE
Puerto Plata, Dominican Republic
11.2019 - Current
- Responsible for the financial and administrative operations, including personnel supervision, financial reports and project management
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Updated and maintained membership database on consistent basis.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
English as a Second Language (ESL) Teacher
Saint Joseph School
Puerto Plata, Dominican Republic
01.2009 - 06.2019
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Created new lesson plans based on course objectives.
- Documented student attendance and progress against goals.
Public Relations Manager
Brugal and Co, CXA
Puerto Plata, Dominican Republic
10.2000 - 12.2008
- Planned communications strategies, coordinated press conferences, press notes and corporate events
- Public speaking and media appearance.
- Collaborated with media to encourage company and product coverage and promote brand mission and values.
- Produced and distributed internal and external communications.
- Represented organization to customers, public, government officials and other external sources. Developed key and valued relationships with customers, public, government officials and other external sources by resolving issues quickly.
Customer Service Manager
Samsung, Electronics
Miami, Florida
06.1996 - 12.1999
- Responsible for the Returned Merchandise department for the technology division
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
First Flight Attendant
Iberia Airlines
Miami, Florida
06.1991 - 06.1996
- Responsible for passenger’s safety and comfort
- Supervised personnel, developing great team work and communication
Education
Master of Science - Marketing and Social Media
UNAPEC
Santo Domingo, RD 05.2019 - 10.2021
Bachelor of Science - Education
UTESA
Puerto Plata, DR 08.2007 - 10.2013
Post Graduate Studies - Public Relations
UNAPEC
Santo Domingo, RD 01.2000 - 10.2000
Bachelor of Science - International Relations And Diplomacy
Universidad Católica De Santo Domingo
Santo Domingo, RD 08.1987 - 06.1991
Skills
Communications skills
Problem solver
Project Management
Operations management
Relationship building
Program leadership
Fully bilingual: English/Spanish
Personnel training and development
Accomplishments
- Awarded as Woman of the Year (2014) for outstanding service to the community.
- Implemented a protection program against sexual exploitation in children, cultivating an atmosphere of respect and understanding of children rights.
- Awarded by Samsung Electronic as Employee of the year (1997) for outstanding performance.
Timeline
Executive Director
ASHONORTE
11.2019 - Current
Master of Science - Marketing and Social Media
UNAPEC
05.2019 - 10.2021
English as a Second Language (ESL) Teacher
Saint Joseph School
01.2009 - 06.2019
Bachelor of Science - Education
UTESA
08.2007 - 10.2013
Public Relations Manager
Brugal and Co, CXA
10.2000 - 12.2008
Post Graduate Studies - Public Relations
UNAPEC
01.2000 - 10.2000
Customer Service Manager
Samsung, Electronics
06.1996 - 12.1999
First Flight Attendant
Iberia Airlines
06.1991 - 06.1996
Bachelor of Science - International Relations And Diplomacy
Universidad Católica De Santo Domingo
08.1987 - 06.1991