Kathrine Wakefield
Miami
Summary
Quality management professional with history of driving process improvements and ensuring compliance with stringent quality standards. Proven ability to collaborate effectively with cross-functional teams and achieve significant results. Known for reliability and adaptability in dynamic environments, with strong skills in process optimization and quality assurance. I bring a meticulous stance to the process of quality control, inspection development, and the daily review of key metrics. With a proven history of upholding quality standards and identifying complex root causes. I am very detail-oriented, an energetic team player with lots of skills in prioritizing work loads, maintaining tight schedules, and working with outfitters internal and external to the quality processes.
Overview
11
11
years of professional experience
Work History
Quality Manager
White River Marine Group
04.2025 - Current
- Conducted quality inspections to ensure compliance with industry standards.
- Assisted in developing quality control procedures and documentation.
- Collaborated with production teams to identify and resolve quality issues.
- Implemented corrective actions based on root cause analysis findings.
- Monitored product quality throughout the manufacturing process.
- Provided training on quality assurance protocols to team members.
- Evaluated supplier performance and supported vendor quality assessments.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Reduced product defects by introducing advanced testing methodologies and equipment into production processes.
Quality Manager
White River Marine Group
01.2019 - 04.2025
- Supported continuous improvement initiatives to enhance product reliability.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Improved quality processes for increased efficiency and effectiveness.
Quality Supervisor
White River Marine Group
01.2017 - 01.2019
- Oversaw quality control processes to ensure compliance with industry standards.
- Developed training programs for staff on quality assurance practices.
- Implemented process improvements that enhanced product consistency and reliability.
- Conducted regular audits to identify areas for operational improvement.
Team Lead
White River Marine Group
10.2014 - 01.2017
- Oversaw production schedules to optimize workflow and meet delivery deadlines.
- Trained and mentored team members on best practices and safety protocols.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Monitored quality control measures to ensure compliance with industry standards.
- Analyzed production data to identify trends and make informed decisions for process enhancements.
- Led root cause analysis sessions to address performance issues and implement corrective actions.
- Collaborated with cross-functional teams to optimize workflows, resulting in increased productivity levels.
- Planned, scheduled, and delegated daily work to team of employees.
- Tracked daily production, inventory usage and notable incidents to support operational planning and strategic decision making.
- Improved team performance by providing regular training and mentoring to staff members.
- Guided employees toward professional growth opportunities, encouraging ongoing skill development and career progression within the organization.
- Reduced waste through careful inventory management and optimal resource allocation.
Education
No Degree - Basics
Rogers State University
Claremore, OklahomaPharmacy
Franklin Technology Center
Joplin, Missouri04-2014
Skills
- Internal auditing
- Quality management systems
- Compliance monitoring
- Corrective actions
- Quality processes
- SOP development
- Continuous improvement
- Document management
- Regulatory compliance
- Quality training
- Quality planning
- Quality metrics
- Product inspection
- Team Training
- Document control
- Issue resolution
- Problem-solving
- SQDC execution
Accomplishments
Leader of the quarter award.
Employee of the month award.
10 of 14 years with company perfect attendance award.
Catch of the day award 7 out of 14 years.
Timeline
Quality Manager
White River Marine Group
04.2025 - Current
Quality Manager
White River Marine Group
01.2019 - 04.2025
Quality Supervisor
White River Marine Group
01.2017 - 01.2019
Team Lead
White River Marine Group
10.2014 - 01.2017
No Degree - Basics
Rogers State University
Pharmacy
Franklin Technology Center