Hi, I’m
Katherine Castro
Santo Domingo,,Dominican Republic
Summary
Attentive Emergency Medicine Physicians equipped to handle highly stressful situations with life-or-death decisions. Decisive in applying training, prioritizing care and implementing measures. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness.
Overview
9
years of professional experience
Work History
Marcelino Velez Santana General Hospital
Emergency Doctor
06.2021 - Current
Job overview
- Evaluated, prioritized, diagnosed and stabilized patients at busy hospital.
- Demonstrated proper techniques for cardiopulmonary resuscitation and first aid.
- Provided emergency treatment onsite and responded in urgent situations.
- Refer patients to specialists or other practitioners for treatment.
Helidosa Aviation Group
Corporate Flight Attendant
08.2019 - Current
Job overview
- Resolved passenger conflicts and medical emergencies during flights.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Assisted passengers in boarding and deplaning aircraft.
- Providing a customized quality experience throughout flight to clients.
- Completed pre-flight safety checks to reinforce passenger safety.
Starkey Hearing Foundation
Hearing Health Assistant
04.2014 - Current
Job overview
- Tested hearing with complete audiological examinations.
- Identify and referred patients to seek medical counseling for treatment of common ear diseases.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Performed basic screening procedures such as pure tone screening, otoacoustic screening and screening of ear canal status using otoscope.
Helidosa
Medical Evacuation Controller
08.2019 - 08.2020
Job overview
- Supervision and monitoring medical care evacuations (fixed wing and rotter wing).
- Serve as support in the hospital admission process.
Maintain proper monitoring and recording of the clinical condition for each ongoing medical operation. - Serve as support for the coordination and programming of all ground transportation of our medical crews, victims, patients and/or affiliates as required.
- Serve as support and liaison with the customer service department and flight operations, specifically in the medical care & transfer process.
Plastic Surgery and Liposculpture Center, Cecilip
General Floor Doctor
01.2018 - 05.2019
Job overview
- Monitored patients' conditions and progress to reevaluate treatment until their proper medical discharge.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Assisted physicians during surgeries and other medical procedures to treat patients appropriately and safely.
Education
Flight Safety International, Savannah, Georgia.
Corporate Flight Attendant from Flight Attendance, Corporate.
03.2022
Technologic Institute De Santo Domingo, Santo Domingo, Dominican Republic.
M.D. from Medicine
10.2017
Bonao's Educational Center, Monsenor Nouel, Dominican Reppublic
High School Diploma
06.2011
Skills
- Electronic Health Records Systems
- Sales Expertise
- Flight Crew Coordination
- Health Condition Assessment
- EMR Systems and Cardiac Advanced Life Support
- Basic Life Support Understanding
- Relationship Management
- Crew Resource Management
- Safe Environment Planning
Accomplishments
- Participation in the INTEC 2016 Medical Student Committee Health Week seminar.
- Global Health Seminar. Environment and Health 2015 – Edward Via College of Osteopathic Medicine.
- XII Dr. Juan Manuel Taveras Scientific Medical Conference Gastroenterology: beyond Endoscopy Technological Institute of Santo Domingo (INTEC) / CEDIMAT/ 2015.
- Hearing Health Coordinator Training – 2015 – Audionet Foundation/ Starkey Hearing Foundation.
- First E-Health Congress in the Caribbean - 2017 – Vice Presidency of the Dominican Republic and United Nations Development Program.
- Participation in the Conference on Adenoid, Head and Neck Surgery - 2018 - Hanes Dominicana..
- Diploma in Fluid and Electrolyte Management – 2018 – UNIBE.
- Congress of Oncology, Santo Domingo - 2019 - Lacort Medical.
- Diploma in Medical Auditing – 2019 – Universidad Central del Este UCE.
- Title of Doctor of Medicine Homologated in Spain. / Ministry of Education and Vocational Training of Spain. / 2021/.
- Cabin Crew / VIP Crew, Santo Domingo, Dominican Republic / 2021.
- Corporate Flight Attendant Initial / Flight Safety / Savannah, Georgia, USA. 2022.
Languages
Spanish
Native language
English
Proficient
C2
French
Upper intermediate
B2
Additional Information
- Microsoft Package - Advanced
- CRM Management.
- Google Workspace
References
- Carmen Rodriguez, ER, M.D / 809-654-2808
- Carolina Rancier, MD / +1(321)-337-9138
- Antonio Esteban Molinari, Audionet SHF/ 809-873-0111
Timeline
Emergency Doctor
Marcelino Velez Santana General Hospital
06.2021 - Current
Corporate Flight Attendant
Helidosa Aviation Group
08.2019 - Current
Medical Evacuation Controller
Helidosa
08.2019 - 08.2020
General Floor Doctor
Plastic Surgery and Liposculpture Center, Cecilip
01.2018 - 05.2019
Hearing Health Assistant
Starkey Hearing Foundation
04.2014 - Current
Flight Safety International
Corporate Flight Attendant from Flight Attendance, Corporate.
Technologic Institute De Santo Domingo
M.D. from Medicine
Bonao's Educational Center
High School Diploma
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