Karin Reyes

• Increased sales revenue by identifying and pursuing new business opportunities.
• Negotiated contracts and pricing agreements with clients, securing profitable terms for the company while meeting client expectations.
• Continuously expanded product knowledge through ongoing training sessions and self-directed learning initiatives, maintaining expert status in a dynamic market landscape.
• Provided exceptional customer service, ensuring repeat business and positive referrals from satisfied clients.
• Leveraged CRM tools to manage leads, track progress, and optimize sales efforts for improved results.
• Implemented sales strategies to maximize profits and achieve sales targets consistently.

• Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Updated quality control standards, methods, and procedures to meet compliance requirements.
• Improved quality processes for increased efficiency and effectiveness.
• Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
• Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.

Representing Quality function for specific new product implementation and takes care of customer requirement adoption process, supports product builds and pre-production activities, works closely with Project Engineering to establish stable manufacturing and effective inspection process.

*Drives the investigation and elimination of the root causes of customer quality incidents in early project phase, promptly prepare & follow up corrective actions.

*Takes care of new product inspection plan definition including measurement methodologies, tools & technics, and temporary process controls, all compiled in Control Plan.

*Execute internal process and product audits at different project maturity level to check and report the actual status of those for project gate reviews.

*Analyze tendency of operation qualitative performance during ramp-up stage to ensure stable result will be achieved with high graded customer satisfaction.

*Work closely with all functional areas (Customer Service, Production, Engineering, Design, Supply Chain) and the quality team.

* Implement and Manage the Quality Management System.

* Supervise and direct the Quality staff.

* Perform Audits of Finished Products before being shipped.

* Report to production and provide support in solving problems that affect the quality of the product.

* Implement process improvements.

* Layout design of the plant.

* Study of time and balancing of lines.

* Design of the efficiency payment system.

* Make the prototypes, Model Fit, Confirmation Sample and send them to the United States for approval.

* Liaison between Suppliers and the company to report anomalies found in the Incoming inspections.

• Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Updated quality control standards, methods, and procedures to meet compliance requirements.
• Improved quality processes for increased efficiency and effectiveness.
• Conducting supplier evaluation and monitoring of their history.
• Prioritize, set and delegate work assignments for Quality Inspection personnel for production to ensure that the organization's goals and objectives are met.

• Assisted in capacity planning efforts by providing accurate data on cycle times, throughput, and equipment utilization rates.
• Supported the introduction of new products by coordinating pilot runs and ramp-up activities while maintaining quality standards throughout the process transition period.
• Contributed to cost savings initiatives by identifying opportunities for material substitution, process improvements, or equipment optimization.
• Developed process documentation, ensuring consistent operations across all shifts.
• Streamlined manufacturing processes by identifying inefficiencies and implementing corrective actions.
• Optimized production flow by designing and implementing efficient workstations and tooling solutions.
• Reduced waste and improved productivity through continuous improvement initiatives.
• Analyzed production trends to make informed decisions regarding labor allocation and resource needs.