Proven track record in enhancing customer satisfaction and exceeding sales targets, notably at T-Mobile. Skilled in sales presentations and building rapport, I excel in developing tailored solutions and managing high-stress situations. Achievements include significant repeat business through exceptional service and strategic sales approaches. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Sales Presentations
Technical skills
Building rapport
Sales Strategies