Bachelor of Business Administration - BBA - Business Administration, Management and Operations
Universidad de la Tercera Edad
11.2021
Julio García
Santo Domingo,Dominican Republic
Websites
Summary
Over 12 years of extensive experience in information technology projects, I have successfully navigated the entire project lifecycle from conceptualization to implementation in traditional and agile environments. As an agile leader, I drive teams to self-organize and empathize with end-users to deliver tangible value. As an Advanced Scrum Master, I've spent the last 6 years shaping high-performance teams within agile environments. My approach centers on enabling fast feedback loops, fostering a secure environment, a culture of continual improvement, and facilitating rapid adaptation to change. I lead not only to meet project and product goals but also to flourish in a dynamic and ever-evolving industry landscape. I'm dedicated to cultivating a mindset of agility within organizations, championing the principles of the Agile Manifesto. I'm skillful in leveraging Agile frameworks, particularly Scrum, to drive successful deliveries in a positive and impactful way. As an Agile Coach, I am passionate about empowering teams to overcome challenges, encouraging innovation, and fostering a culture of continuous learning. My unique approach involves aligning team objectives with organizational goals, ultimately driving sustainable growth and success.
Education
Overview
12
12
years of professional experience
7
7
Certification
Work History
Agile Coach
MCTEKK
07.2020 - Current
- Guide the teams in the implementation of scrum
- Promote the Scrum values and principles within the company
- Support the Scrum Masters in the process of implementing Scrum
- Identify improvement opportunities in each team for a better understanding and flow of the work
- Help the teams to manage complex problems and find viable solutions.
Project Manager
Newtech S.R.L
07.2019 - 06.2020
- Outsourced Project Manager for Verizon
- Salesforce projects and requirements management.
Scrum Master
OrionTek
04.2019 - 06.2019
Business Analyst
OrionTek
07.2017 - 03.2018
Business Analyst
TechNearshore
07.2017 - 03.2018
- Business Process Analysis
- Software Projects follow up.
Business Manager
Soluciones Globales
02.2015 - 07.2015
- Sales Direction
- Negotiate commercial agreements to the benefit of both the customer and our company (win-win deals) carrying out the following tasks in the sales of technology solutions: - Identifying and developing new business through networking, courtesy and follow-up calls providing exceptional service
- Understanding technology customer's business needs and applying product knowledge to meet those needs
- Presenting findings to a technical team to act on, and then to the client
- Preparing and delivering customer presentations and demonstrations of the solutions, articulately and confidently
- Marketing and promoting our portfolio of solutions by writing and designing sales literature and through attending industry events
- Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals
- Cold-calling in order to create interest in solutions and services, generate new business leads and arrange meetings
- Establishing and expand relationships with key executives and decision makers within each client and territory.
Sr. Buesiness Executive
AlticeDo
03.2013 - 06.2014
- Alternative Sales Chanels, Business VP
- Drive sales business plans with dealers and franchise partners in the southern region
- Coordinate and implement with the partners all action plans for increasing business services sales
- Perform salling plans of business services in conjunction with the partners for the southern region provinces
- Supervise and support business partners executives for an effective completion of negotiations.
Sr. Quality Leader (MVNO) Móvil Banreservas
AlticeDo
07.2012 - 02.2013
- Project Management Office (PMO), Strategy and Business Development VP
- Coordinate the activities required for compliance with quality control and operation, according the internal and external requirements in the development and implementation of the first Mobile Virtual Network Operator ( MVNO) in the Dominican Republic
- Monitor and report levels of quality in the performance of systems and service processes
- Supervise and support service officers of Banco de Reservas offices nationwide.
Business Simulation Analyst/QA
AlticeDo
02.2010 - 01.2012
- Project Management Office (PMO), Strategy and Business Development VP
- Quality leader in the Orange Dominicana 3G Network implmentation
- Analyze the overall impact of the projects on systems and business processes to ensure business continuity
- Ensure compliance with the quality cycle of projects for the good experience of internal and external customers
- Ensure compliance with business rules established for projects and new implementations
- Perform and analyce simulations of the projects from the perspective of internal and external customers to ensure the right quality settings, identifying gaps between what is requested in the functional requirements and the final solution delivered.
Project Analyst
AlticeDo
07.2008 - 01.2010
- Project Management Office (PMO), Marketing VP
- Analyze marketing area projects to be implemented by defining the relevant tests for the detection of errors to ensure quality
- Analyze and run quality tests on new products, services, rates, deals and promotions in the different internal systems
- Direct support to the areas of internal training providing training material of new implementations and projects
- Direct support post launch customer facing (baby sitting)
Project Assistant
AlticeDo
03.2007 - 06.2008
- Project deparment, Comercial VP
- Create internal processes matrix defining acceptance tests for products and services
- Detect and reduce fault for customer service projects
- Check the operations and funcionality in the implementation of projects for the customer service area.
Skills
- Agile Methodologies
- Scrum
- User Story Mapping
- Sprint Planning
- Leadership
- Negotiation
- Communication
- Software Projects
- Cross-functional Team Leadership
- Product Management
- Requirements Gathering
- Product Lifecycle Management
Certification
- Certified ScrumMaster (CSM), Scrum Alliance, 04/2019, 04/2024, 1046458
- Scrum Foundation Professional Certificate, CertiProf International, 51568203189472
- Scrum Fundamentals Certified (SFC), SCRUMstudy - Accreditation Body for Scrum and Agile, 740035
- Certified Scrum Product Owner (CSPO), Scrum Alliance, 04/2020, 04/2024, 1209179
- EF SET English Certificate 72/100 (C2 Proficient), EF Standard English Test (EF SET)
- Advanced Certified ScrumMaster (A-CSM), Tandem Coaching, 40293194629721
- Advanced Certified ScrumMaster, Scrum Alliance, 09/2023, 09/2025, 1844881
- Professional Scrum Master I (PSM I), Scrum.org
Languages
Spanish
First Language
English
Proficient (C2)
C2
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