Juan José De Jesús Cuevas
Salcedo,Hermanas Mirabal
Summary
Sales and services professional with over 10 years of experience in channel sales, technology solutions, and finance, focusing on sales analytics and customer relationship management. An expert in demand forecasting and process optimization, I drive market growth through strategic alliances and practical analysis. My passion for problem-solving and effective communication foster customer loyalty and team collaboration.
Overview
8
8
years of professional experience
Work History
Regional Sales
Hikvision
Santiago, Santiago De Los Caballeros
06.2023 - Current
- Develop relationships with business partners that build customer loyalty for the brand.
- Create training programs tailored to market needs and established goals.
- Establish strategies with channels and partners for sustained market growth.
- Collect, analyze, and report sales data.
- Monitor and analyze competitive activity, customers, and market trends.
- Provide actionable insights to guide sales and marketing teams.
- Contribute to the development of sales plans and objectives.
- Monitor and evaluate sales performance.
- Forecast demand, revenue, and expenses.
- Determine sales potential, and make recommendations.
Financial Application Analyst
EVERTEC
Santo Domingo, Santo Domingo
01.2017 - 05.2025
- Applied effective upselling techniques to increase per-sale revenues.
- Delivered exceptional service to each customer by listening to their concerns and answering their questions.
- Implemented a new process and reduced wasted resources.
- Interacted with teams in multiple languages, and provided clarification.
- Employed excellent time-management skills to maximize task completion and reduce errors.
- Customized customer experiences to build brand loyalty.
- Assisted team members and customers in finding products.
Compliance Officer
Cooperativa Popular
Concepcion De La Vega, La Vega
05.2017 - 06.2018
- Delivered the annual compliance plan and budget to the General Manager, plus incremental updates on a monthly basis.
- Successfully developed a broad set of technical skills across the financial industry, confidently operating both internal and external systems, and databases to complete investigations.
- Proactively managed the Cooperativa database, ensuring that compliance was managed and maintained within set KPI guidelines.
- Confidently and efficiently presented summaries and proposed conclusions to the management team.
- Managed the company's license renewals and registration paperwork, keeping companies compliant with government laws and regulations.
- Met clients after inspections to communicate and advise on matters requiring improvement and immediate action.
Education
MBA - Finance
Unapec
Santo Domingo07-2014
BBA - Business Management
Utesa
Espaillat, Moca10-2010
Skills
- Sales analysis
- Market research
- Forecasting demand
- Data reporting
- Customer relationship management
- Process improvement
- Team collaboration
- Upselling techniques
- Problem solving
- Effective communication
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Timeline
Regional Sales
Hikvision
06.2023 - Current
Compliance Officer
Cooperativa Popular
05.2017 - 06.2018
Financial Application Analyst
EVERTEC
01.2017 - 05.2025
MBA - Finance
Unapec
BBA - Business Management
Utesa
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