Joshuar Steward Gómez Soto
Digital Nomad
Herrera,Provincia de Santo Domingo
Summary
Proactive and adaptable young professional with strong communication skills, a quick learner, and excellent interpersonal communication abilities.
A logistics professional with a proven track record of optimizing supply chain operations and improving distribution strategies. Recognized for reliable teamwork and adaptability to changing demands. Expert in inventory management and effective time management, ensuring smooth operational flow.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Nomada Digital
Hotmart
02.2025 - Current
- Conducted market research to identify trends, competitor strategies, customer needs, and potential opportunities for growth in the digital landscape.
- Increased website traffic with targeted SEO strategies and keyword research.
- Managed social media platforms for optimal engagement, sharing relevant content that resonated with the target audience.
- Designed visually appealing landing pages that effectively communicated product benefits and increased conversions.
Servicio al Cliente
Envio RD
10.2023 - 11.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Experience with management systems (ERP/CRM basic)
Auxiliar De Logistica
Envío RD
10.2023 - 11.2024
- Auxiliar de almacén
- Control de inventario y atención al cliente.
- Trabajo colaboración para optimizar procesos.
- Entrega de paquete
- Soporte general, mantenimiento y limpieza
- Brindé un servicio al cliente excepcional al responder con prontitud a las consultas relacionadas con el estado de los pedidos o los retrasos en los envíos
- Mejora de la eficiencia del almacén mediante la implementación de técnicas innovadoras de gestión de inventario
- Supervisó la carga y descarga segura de camiones, cumpliendo con las normas de seguridad y minimizando los riesgos potenciales.
Atencion al Inquilino
08.2025 - 12.2025
- Skilled at working independently and collaboratively in a team environment
- Coordiné los procesos de entrada (check-in) y salida (check-out) de inquilinos
Kitchen Hand
06.2015 - 09.2017
- Followed recipes and chef instructions to prepare food correctly.
- Plated and presented food following chef requirements.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Liderazgo Transformador -
Ceafim
Provincia De Santo Domingo10-2025
High School Diploma -
Colegio Ciprian Valdez
Santo Domingo Oeste, Dominican Republic 05.2001 -
Skills
Comunicación efectiva con clientes
Trabajo en equipo y cooperación
Adaptabilidad y aprendizaje rápido
trabajo bajo presión
Operaciones de almacén
Reposición de existencias
Manipulación de materiales
Coordinación de envíos
Timeline
Atencion al Inquilino
08.2025 - 12.2025
Nomada Digital
Hotmart
02.2025 - Current
Servicio al Cliente
Envio RD
10.2023 - 11.2024
Auxiliar De Logistica
Envío RD
10.2023 - 11.2024
Kitchen Hand
06.2015 - 09.2017
High School Diploma -
Colegio Ciprian Valdez
05.2001 -
Liderazgo Transformador -
Ceafim
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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