Erick Henson
Miami,Florida
Summary
Proven track record in surpassing sales quotas at International Vacation Club, leveraging exceptional objection handling and persuasive communication skills. Excelled in high-stress customer service scenarios, enhancing loyalty through empathy and effective conflict resolution. Demonstrates a unique blend of sales strategy development and teamwork, consistently achieving and exceeding targets.
Overview
4
4
years of professional experience
Work History
Timeshare Sales Consultant
International Vacation Club
04.2022 - Current
- Reached or exceeded sales quotas and preset personal performance goals.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
- Exceeded monthly sales targets consistently by implementing effective closing techniques and persuasive negotiation skills.
Customer Service Representative
Synergies Corp
07.2020 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Calasanz San Eduardo
Dominican Republic - La Romana City07.2016
Skills
- Objection handling
- Sales strategy development
- Closing Techniques
- Persuasive Communication
- Customer Service
- Teamwork and Collaboration
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Timeshare Sales Consultant
International Vacation Club
04.2022 - Current
Customer Service Representative
Synergies Corp
07.2020 - 04.2022
High School Diploma -
Calasanz San Eduardo
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