Jose Cabral Alcantara
Santo Domingo,North
Summary
Medical Interpreter offering experience translating Spanish to and from English in clinical setting. Expert at interpreting physician and other clinical staff instructions as well as relaying patient questions. Additional skills in House and car insurance Supervision.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace.
Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Interpretern
Transperfect
New York, New York
09.2023 - Current
- Demonstrated excellent problem solving skills when dealing with difficult situations related to language barriers or cultural misunderstandings.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Interpreted complex medical terminology accurately between languages.
- Translated spoken words simultaneously orally or using hand signs, maintaining message content and style.
Hospitality Worker
MasterCorp | Hospitality & Commercial Services
Pigeon Forge, Tenesse
06.2022 - 09.2022
- Welcomed customers to property and offered immediate assistance with needs.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Issued room keys and escort instructions to bellhops.
- Kept records of room availability and guest accounts, manually or using computers.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
Customer Service Cashier
Baskin-Robbins
Gatlinburg , Tenesse
05.2022 - 09.2022
- Offered customers carry-out service at completion of transaction.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Processed credit card transactions accurately and efficiently.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
It Virtual Assistant
Gemini Trust Company, LLC
Santo Domingo
03.2020 - 05.2022
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Managed customer inquiries through email and telephone communication.
- Created PowerPoint presentations to effectively communicate ideas.
- Responded to customer issues to provide immediate resolution and improve retention.
- Provided technical support to customers with software installation or troubleshooting issues.
Education
GED -
Bayonne High School Educaation Department
Bayonne New Jersey06-2023
High School Diploma -
Militar Polytechnic School San Miguel
Santo Domingo 05-2017
Some College (No Degree) - Industrial Engineering
UASD
Santo DomingoSkills
- Physician Communication
- Physician Support
- Call Management
- Fluent in English and Spanish
- Medical Terminology
- Microsoft Office
- Critical Thinking
- Document Creation
- Proofreading
- Personnel Supervision
Certification
Drivers License
Americamp Counselor Certification Boston MA
Interpreter Certification
GED
Supervisor of the Month
Languages
Spanish
First Language
English
Advanced (C1)
C1
French
Elementary (A2)
A2
References
References available upon request.
Timeline
Medical Interpretern
Transperfect
09.2023 - Current
Hospitality Worker
MasterCorp | Hospitality & Commercial Services
06.2022 - 09.2022
Customer Service Cashier
Baskin-Robbins
05.2022 - 09.2022
It Virtual Assistant
Gemini Trust Company, LLC
03.2020 - 05.2022
GED -
Bayonne High School Educaation Department
High School Diploma -
Militar Polytechnic School San Miguel
Some College (No Degree) - Industrial Engineering
UASD
Similar Profiles
Pauley George ElbertPauley George Elbert
Data Analyst at TransPerfectData Analyst at TransPerfect
Seonjoo NamSeonjoo Nam
Project Manager, Life Science Production Team at TRANSPERFECTProject Manager, Life Science Production Team at TRANSPERFECT
Kelsey FernandesKelsey Fernandes
Account Executive at TransPerfectAccount Executive at TransPerfect