Summary
Work History
Education
Skills
Skills
Personal Information
Timeline
Generic

José Alberto Paulino Contreras

Santiago,R.D

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Work History

Customer Service Representative

Data Vimenca
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Customer Service Representative

Servair

Customer Representative

Alorica

Customer Service Representative

Support Service Group (SSG)

Customer Service Representative

UNO

Education

Modern Languages - Mención Turismo

Universidad
09.2025 - 09.2025

Bachiller Técnico -

Instituto tecnológico México

Programa de Inmersión para Analistas de Contact Center - Customer Service, Technical Support, Data Entry

Centro cultural dominico americano

Skills

  • Internet Browsing
  • Microsoft Office
  • Customer service

Skills

Nativo, Avanzado, Internet Browsing, Microsoft office

Personal Information

Identification Number: 402-2530205-4

Timeline

Modern Languages - Mención Turismo

Universidad
09.2025 - 09.2025

Customer Service Representative

Data Vimenca

Customer Service Representative

Servair

Customer Representative

Alorica

Customer Service Representative

Support Service Group (SSG)

Customer Service Representative

UNO

Bachiller Técnico -

Instituto tecnológico México

Programa de Inmersión para Analistas de Contact Center - Customer Service, Technical Support, Data Entry

Centro cultural dominico americano
José Alberto Paulino Contreras