IT QA Test Manager and IT project Manager with more than 12 years of experience in software testing in the financial sector, motivated and detail-oriented with comprehensive training and extensive participation in all aspects of the development and implementation of desktop and mobile applications capable of Lead large work teams to achieve goals.
Overview
17
17
years of professional experience
Work History
IT QA Test Automation Manager
| Banco Popular Dominicano|
Santo Domingo, Dominican Republic
06.2019 - 06.2023
Manage QA testing team (internal and outsourced) (40 Testers)providing advice, guidance, and direction to carry out QA testing plans and procedures effectively. Lead the QA team through test automation evolution and define test automation strategy.
Work diligently with leadership, project managers, Product Owners and Dev Teams to ensure that QA deliverables are on track for the delivery dates, forecast risks and mitigation plans as needed.
Management of Manual and Automated Tests of Application solutions of the different projects under Waterfall and Scrum methodology
Stress Test Management of news apps projects (websites, Broker Flows, APIs and Microservices in Openshift)
Continuous Integration CI/CD Automated Tests to a pipeline (tools: appium, Katalon, selenium, Jenkins, bitbucket, aws device farm.
IT QA Project Lead
| Banco Popular Dominicano
Santo Domingo, Dominican Republic
01.2012 - 06.2019
Developed and implemented test plans, strategies, and processes to ensure quality assurance of products.
Conducted manual and automated tests on software applications to identify bugs or defects in Jira tool and worked with developers to facilitate timely resolutions.
Collaborated closely with development teams to ensure product stability before release and troubleshooting issues related to software applications
Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
IT Infrastructure Technical Support
| Seguros Worldwide
Santo Domingo, Dominican Republic
05.2006 - 08.2010
Configured and troubleshot hardware and software issues on multiple platforms.
Monitored system performance and identified potential areas of improvement.
Resolved network connectivity issues by analyzing existing configurations.
Assisted customers with password resets, account recovery, and other IT related tasks.
Installed new hardware components such as printers, modems, wireless devices.
Education
Bachelor of Science - Information Technology
APEC University
Santo Domingo, Dominican Republic
09-2005
Skills
Quality assurance expertise
Software testing
Software Development Lifecycle
Project Management (MS Project)
Software Development Tools: JIRA, Confluence
Automated and manual testing (Katalon, Selenium, SoapUI, Postman)
Líder De Proyecto, Desarrollo De Sistemas Canales at Banco Popular DominicanoLíder De Proyecto, Desarrollo De Sistemas Canales at Banco Popular Dominicano